Project Manager

Key Responsibilities Provide quotation support to Channel Members and Customers for Special Accounts making pricing decisions to delegated level of authority. Review and reconcile contract/specification with the agreement/proposal. Ensure all exceptions and/or clarifications and changes to contract are addressed, documented, and approved by the customer. Make applicable departments (Engineering, Quality Assurance, Manufacturing) aware of these requirements. Serve as liaison with customer and various Company departments involved with special account. Preside at meetings with other departments, maintain a workable atmosphere and report on progress. Preside at meetings with appropriate departments and with customer to discuss design changes, delivery commitments and general terms and conditions of contract/account ensuring cost and liability to Company is considered and proper level of management is consulted and involved. Issue periodic reports to management on account activity, status, problems, and action taken or required. Ensure that product is supplied on time a minimum of 90%. Resolve all customer complaints in a timely manner. Update and recommend to Business Managers changes and trends pertaining to special accounts. Host and entertain all visitors involved with special accounts. Enter all orders within one day of receipt and resolve all exceptions within one day after entry. Issue and review weekly backlog reports for special accounts. Be a member of the key personnel available to special accounts 24 hours a day, 7 days a week, and may be required to be available via mobile phone/PC/pager outside of normal office hours for emergency coverage. Qualifications Bachelor’s degree required in a related field such as Business Administration, Marketing, or Engineering (4 years of applicable experience may be considered equivalent to the bachelor’s degree). Experience in order management over at least four years demonstrating progressing levels of responsibility with challenging customers and situations. Experience includes delegation and coordination of inter- and intra-departmental tasks to meet customer expectations. Exemplary customer service skills essential, including effective oral and written communication, organizational and time management expertise, and ability to prioritize and complete required tasks within established time schedules. Attention to detail required. Ability to operate independently and display sound judgment. Must be able to direct and coordinate cross-functional teams and achieve results through others. Must have a demonstrated ability to interface with support groups on difficult problems and effectively resolve conflicts. Benefits Salary range: $90,000 – $108,400 annually (actual compensation based on market data, internal equity, and candidate credentials). 401(k) with company match. Company funded pension. Dynamic work environment that values innovation and offers opportunities for continual growth. Team-oriented culture that welcomes learning and contribution to customer success. Offer contingent upon background check and pre‑employment physical and drug screen. #J-18808-Ljbffr US486 Valmet Flow Control Inc.