Service Desk Manager

ManTech

MANTECH seeks a motivated, career and customer-oriented Service Desk Manager to join our team in Chantilly, VA. The position is onsite and responsible for providing a comprehensive operational overview by ensuring the accuracy of all technical metrics, CDRLs, and QASP measurements. Responsibilities Daily Operations Leadership Workforce & Resource Planning Metrics & Performance Optimization Strategic Process Development Tools & Technology Utilization Communications & Quality Assurance Customer Satisfaction Training & Best Practices Personnel Management Benefits None specified #J-18808-Ljbffr

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Vacancy posted 4 days ago

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