Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Receptionist / Sales Support Representative Career Growth Opportunity
Roxanne Jones State Farm
Full-Time | In-Office

Start Your Career. Build Your Skills. Grow into Sales.

Roxanne Jones State Farm is seeking an organized, outgoing, and customer-focused professional to join our team as a Receptionist / Sales Support Representative. This is a great opportunity for someone interested in developing a long-term career in customer service, sales, and the insurance industry.

No insurance licensing is required to start. This role is designed for someone eager to learn, grow professionally, and eventually transition into a future sales opportunity within our agency.

As a key member of our office, you will help create a welcoming customer experience while supporting daily operations and assisting with customer communications.

Responsibilities

Greet customers professionally in person and over the phone
Manage incoming calls, appointment scheduling, and office communications
Assist with customer inquiries and maintain accurate customer records
Provide responsive customer service and follow up on customer needs
Identify opportunities to connect customers with licensed team members for insurance needs
Support office organization, outreach efforts, and administrative projects
Collaborate with team members to help create a positive customer experience

Qualifications

Previous receptionist, administrative, retail, hospitality, or customer service experience preferred
Strong communication and interpersonal skills
Friendly, professional, and customer-focused attitude
Strong organizational and multitasking abilities
Comfortable interacting with customers and supporting sales conversations
Positive attitude and willingness to learn and grow professionally
Basic computer skills including Microsoft Office and CRM systems preferred

What We Offer

Competitive compensation
Hands-on training and mentorship
Supportive and team-oriented office culture
Career growth opportunities within the agency
Exposure to customer service, sales, and insurance operations

Equal Opportunity Employer

Roxanne Jones State Farm is an Equal Opportunity Employer and complies with all applicable federal, state, and local employment laws, including ADEA and EEOC guidelines. We are committed to creating an inclusive workplace and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other protected status.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.