Regional Director of Operations

Regional Director of Operations

Location: Lincoln or Omaha, NE

Employment Type: Full-Time, Exempt

About the Role

Agemark is seeking an experienced Regional Director of Operations to lead a portfolio of senior living communities across our region. This is a high-impact leadership role responsible for driving results in fiscal management, staffing, compliance, and overall property success. You'll partner closely with the Regional VP of Operations and property Executive Directors to build a success-oriented, accountable culture that puts residents, staff, and communities first.

If you're a strategic, hands-on leader who thrives on coaching teams, solving problems, and traveling to where the work happens, we'd love to talk with you.

We highly prefer someone with experience in a regional management role.

What You'll Do

• Provide guidance, support, and direction to properties across your assigned region, mirroring Agemark's mission, vision, and core values
• Drive each property to achieve and surpass sales, profitability, NOI, and business goals
• Measure the effectiveness of operational processes and identify areas for improvement
• Deliver timely, accurate reports on the operating condition of your region
• Collaborate with the VP of Operations and leadership team to develop and implement operational infrastructure, systems, and processes
• Motivate, mentor, and coach Executive Directors and property leadership teams
• Foster a success-oriented, accountable environment across the region
• Represent the company with clients, investors, and business partners
• Drive results in staff satisfaction, customer satisfaction, financial wellbeing, occupancy, and compliance
• Help properties understand and manage their financials
• Assist with the opening or acquisition of new properties
• Step in to help manage properties without a leadership position, including extended travel when needed
• Recruit and train new Directors, leadership team members, and management staff
• Communicate effectively across all levels of the organization
• Travel to properties at least monthly (up to 75% travel required)

What You Bring

• Bachelor's degree in Marketing, Business, Public Health, Geriatrics, or a related field preferred
• Administrator license required or able to required to obtain within 3 months
• Minimum 5 years in a management-level role within the senior housing industry
• Minimum 5 years managing staff
• Highly prefer previous experience in a regional role over multiple locations
• Extensive knowledge of regulatory requirements, including state-specific regulations, OSHA, and fire codes
• Strong leadership, strategic thinking, and financial management skills
• Excellent verbal and written communication skills
• Strong interpersonal and problem-solving skills with the ability to maintain strict confidentiality
• Ability to work independently and collaboratively across all levels of the organization
• Flexibility to work evenings/weekends as needed and thrive in a fast-paced, ambiguous environment
• Willingness to travel extensively, including occasional support for other regions

What We Offer

• A collaborative, mission-driven culture built on our mission, vision & values
• A place to bring your ideas and previous experiences to help us always grow and be better
• Flexibility in your schedule to allow you work-life balance
• Competitive salary and performance-based bonus opportunities
• Comprehensive medical, dental, and vision insurance as well as free EAP, and wellness stipend
• 401(k) with company match
• Flexible Paid time off and paid holidays
• Leadership development, mentoring, and growth opportunities within a growing organization
• Professional development through conferences, webinars and other forms of education
• Annual Executive Summit and other company events
• A supportive team of co-workers, mentors and senior leaders invested in your success
• Most importantly - the opportunity to make a meaningful impact on the lives of residents, families, and staff across your region by enhancing the people experience.

Our EPIC ACTS Values

Excellence | Personal Investment | Integrity | Compassion | Accountability | Celebration | Team Spirit

Ready to lead with purpose? Apply today to join a team dedicated to making a meaningful difference in the lives of residents and staff across our communities.

EOE

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