Data Analyst/Process Optimization Specialist (TE)

Data Analyst/Process Optimization Specialist (TE)

This is a temporary employment (TE) opportunity, one-year employment.

Are you ready to take on a career where your work directly impacts the lives of thousands of Marylanders every day? Do you thrive in fast-paced environments, enjoy solving real-time challenges, and feel motivated by meaningful public service?

If so, the Maryland Transit Administration (MTA) wants you on our team.

The Maryland Transit Administration (MTA), an agency within the Maryland Department of Transportation (MDOT), is seeking a Data Analyst/Process Optimization Specialist (TE) to assist with process improvements through data analysis, workflow automation, and inter-office coordination. This role is essential in modernizing project delivery practices, implementing automation solutions, and aligning processes with MTA's strategic goals.

Key Responsibilities:

• Develop and implement project management tools, automate workflows using Microsoft Power Platform, and integrate other technological solutions. Create dashboards, automate data collection, and support strategic reporting needs.
• Identify and analyze process inefficiencies, develop solutions, and implement improvements across multiple departments.
• Work closely with project teams and fund managers to gather information, brainstorm solutions, evaluate changes, and resolve issues. Communicate effectively with technical and non-technical staff.
• Support professional development and training for staff engaged in capital delivery.

Location: Baltimore City (World Trade Center)

Qualifications:

• Education: Bachelor's Degree or certification in a quantitative field such as computer science, engineering, mathematics, economics, statistics, etc.
• Experience & Skills:
• Proficiency in SQL and scripting languages, such as R or Python, is required.
• Strong analytical and problem-solving skills with experience in business process improvement.
• Knowledge of project management principles and tools.
• Ability to work collaboratively across departments and communicate effectively with diverse stakeholders.
• Proficiency in Microsoft Power Platform (Power Apps and Power Automate), Tableau or other data visualization software a plus.
• Experience in developing dashboards and automating workflows.
• Notes:
• Thirty graduate semester credits from a college or university in the fields of HR administration, business administration, public administration, statistics, tests and measurements, or psychology may be substituted for one year of experience.
• Paraprofessional HR experience or professional HR management work experience may be substituted on a year-for-year basis for up to four years of the required education.
• Candidates may substitute equivalent U.S. Armed Forces military service experience on a year-for-year basis for up to four years of the required education.

To Apply: You must complete a Maryland Department of Transportation (MDOT) application (Form DTS-1) to be considered for this recruitment. Resumes may not be substituted for the application. Consideration for employment may be based solely on the contents of your application; therefore, it is essential that the application is filled out completely and accurately, listing all relevant experience in detail and addressing the specific requirements shown above. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for within MDOT, one of the Transportation Business Units, or the Authority.

Selected candidates may be subject to background and reference checks. Note: Applications not completely filled out will not be considered. The selected candidate may be subject to background and reference checks. Employees are subject to the State Substance Abuse Policy to include possible drug testing. It is highly recommended that applications be completed and submitted online by registering at Make sure you meet the minimum and selective qualifications and follow the instructions on MDOT's Online Employment Center website. Applicants with degrees granted outside of the United States will be required to provide a written evaluation of education documentation by a credentialing organization such as: International Credential Evaluation (WES), . Reasonable accommodation for persons with disabilities will be provided as requested. The Maryland Department of Transportation is not sponsoring new employees in application of the H-18 Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H1B Visa candidates from paying sponsorship fees; all sponsorship fees must be assumed by the potential employer. TTY call 711 TTY Users May Also Call Their Telecommunications Relay Service WE ARE AN EQUAL OPPORTUNITY EMPLOYER MTA does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation, or any other protected status.