Warehouse Operations Manager

We are assisting a marine terminal in its search for a Warehouse Director. This position provides strategic and operational leadership for all warehouse and yard operations within a breakbulk terminal environment, ensuring the safe, efficient, and profitable movement of cargo. This role is responsible for driving operational excellence, developing high-performing teams, managing financial performance, and maintaining compliance with safety, quality, and regulatory standards. The ideal candidate is a hands-on leader who thrives in a fast-paced industrial setting, promotes accountability and continuous improvement, and fosters a culture centred on safety, integrity, teamwork, and exceptional customer service. Key Responsibilities Lead all warehouse and yard operations to achieve safety, productivity, quality, and customer service objectives. Build, coach, and develop supervisors, team leads, operators, and warehouse personnel to create a high-performing organization. Promote and enforce a culture of safety by ensuring compliance with OSHA regulations, company policies, and standard operating procedures. Monitor daily operations, identify process improvements, and implement initiatives that increase efficiency, reduce waste, and improve throughput. Manage labor planning, staffing, scheduling, and workforce performance to meet operational demands while controlling labor costs. Oversee inventory accuracy, shipping and receiving performance, cargo quality, warehouse organization, and housekeeping standards. Develop and manage operational budgets while controlling labor, equipment, maintenance, and operating expenses. Establish clear performance expectations, conduct regular coaching and performance evaluations, and address employee performance, attendance, and safety concerns promptly. Partner with logistics, maintenance, customer service, commercial, and terminal operations teams to ensure seamless execution and exceptional customer service. Monitor key performance indicators and implement data-driven improvements that enhance safety, operational efficiency, customer satisfaction, and financial performance. Qualifications & Requirements Bachelor’s degree preferred or an equivalent combination of education and relevant operational leadership experience. Minimum of five years of leadership experience in breakbulk terminal operations, including responsibility for warehouse, yard, cargo handling, and frontline personnel. Demonstrated experience managing breakbulk cargo operations; experience handling steel, metals, project cargo, or other non-containerised freight is strongly preferred. Strong knowledge of warehouse operations, inventory management, cargo handling, shipping and receiving, and terminal operational best practices. Proven ability to lead large teams in a fast-paced, safety-focused industrial or port environment. Demonstrated success driving continuous improvement initiatives and achieving operational, safety, quality, and productivity goals. Excellent leadership, communication, coaching, and employee development skills with the ability to build a culture of accountability. Strong analytical, decision-making, and problem-solving skills with experience using operational metrics and key performance indicators (KPIs). Experience managing labor planning, operating budgets, equipment utilization, and cost control. Ability to work in an industrial port environment, including exposure to outdoor conditions, heavy equipment, rotating schedules, and meeting all applicable physical and fitness-for-duty requirements. #J-18808-Ljbffr Darwin Recruitment