Senior GTM AI Enterprise Architect - Commerce or Salesforce

Senior Gtm Solution ArchitectPerficient is seeking a commercially minded Senior GTM Solution Architect for our Sales, Service Commerce and/or Salesforce Practice to independently own the client narrative, solution and estimate through origination — from discovery through proof-of-concept and into a delivery-ready scope — within our Solution Shaping career family. This is an AI-led role: we are looking for someone who shapes agentic solutions across the customer lifecycle — sales and revenue operations, customer service and contact center, and digital commerce. We care more about how quickly you learn a new platform than how many you already know.Perficient's Solution Shaping practice. A career family within Service Delivery — alongside Business Consulting, Technical Consulting, and Delivery Leadership — built to bridge pre-sales technical and business strategy with go-to-market execution across Perficient's partner ecosystem, including Commerce and/or Salesforce. Solution Design & Productization:Lead the full pre-sales technical cycle for complex, high-value pursuits: discovery sessions, solution design workshops, architecture reviews, executive presentations, and proof-of-concept engagementsTranslate client business problems into scoped, deliverable solutions, with staffing plans, solution estimates, and project assumptions that delivery can execute against without reworkLead TCO and business case modeling at a Director level, able to frame the total cost and risk picture of a solution for a CFO or board-level audience, not just a technical oneProductize what works: identify offerings that can be packaged, priced, and scaled across multiple clients and verticals; develop the accelerators, reference architectures, and pricing models that make repeatability possiblePre-Sales Leadership & Revenue Accountability:Own a personal sales target, co-selling alongside field sellers and remaining accountable for the deals you shape closing, not just for the quality of the proposalCarry and manage your sales pipeline with the same discipline a senior seller would: accurate forecasting, stage hygiene, and clear visibility into where deals stand and what they need to closeProduce RFP responses, SOW scoping, and solution documentation to a standard that both wins the deal and protects Perficient in delivery, with explicit assumptions, bounded scope, and named risksRemain lightly billable (4–12 hours per week) on deals you personally shaped, ensuring delivery fidelity to the solution as sold and preserving win-to-delivery credibility, a bounded commitment, not general bench capacityAI-First Innovation & Solution Growth:Leverage AI tools across the pre-sales workflow to accelerate discovery synthesis, proposal generation, architecture documentation, and estimation without compromising the technical credibility that makes this role valuablePartner Relationships & Thought Leadership:Build and maintain strategic relationships with partner sales, engineering, and product teams, serving as Perficient's face in partner conversations that influence deal routing, co-sell priority, and joint GTM planningAct as a thought leader internally and externally, evangelizing capability areas at industry events, in client sessions, and in partner forumsStay current on the partner ecosystem, market pricing, and competitive positioning in your capability areas, briefing leadership rather than being briefed by themPartner with Service Line and GTM leadership on which offerings to invest in, which to sunset, and where Perficient has a credible right to winPractice Development & Mentorship:Mentor L1 and L2 architects on solution design craft, partner ecosystem navigation, and the commercial discipline required to carry a revenue goalBuild practice IP that outlasts individual engagements: solution playbooks, discovery frameworks, estimation models, and PoC templates the broader team can use and iterate onHold L1 and L2 architects to the same commercial and documentation standards; quality of pre-sales output across the team reflects on this role's leadershipDelivery Fidelity & Governance:Ensure fluid transition from pre-sales to delivery; provide architectural guidance through the engagement lifecycle and remain accountable if the solution as delivered diverges from the solution as soldOperate within Perficient's billability model with precision; the 4–12 hour weekly commitment on shaped deals is tracked and reported, not a flexible buffer or workaround for general delivery demandQualifications:10–15+ years of professional experience in cloud, data, enterprise architecture, or a closely adjacent technical discipline, with meaningful time in a professional services or consulting environmentProven pre-sales track record: discovery sessions led, architectures documented, SOWs scoped, deals closed, and a sales goal carried, not just contributed toHands-on production delivery history in the capability areas you will represent, verified, not self-assessedExperience in solution estimation, staffing plan development, and assumption documentation that delivery teams can execute againstTCO and business case modeling experience at a level appropriate for CFO or board-level audiencesActive practitioner-level knowledge of AI tools and how to apply them to accelerate pre-sales workflows without compromising technical credibility3+ years of partner-aligned pre-sales experience (Salesforce, or Commerce focused ecosystem) preferredCore stack: Salesforce (Sales Cloud, Service Cloud, Commerce Cloud, Revenue Cloud, Agentforce, Slack), Commercetools, Google CX, TwilloAt least one production-level agentic AI or Generative AI deployment, PoC-to-production, not PoC-only, preferredExperience developing practice IP: reference architectures, solution playbooks, estimation frameworks, or productized offerings preferredIndustry vertical depth in one or more of: Healthcare, Life Sciences, Financial Services, Retail, Automotive & Manufacturing preferredRelevant partner certifications at the Professional or Specialty level (e.g., Google Professional Cloud Architect, AWS Solutions Architect Professional, Microsoft Azure Solutions Architect Expert) preferredPrior experience mentoring junior architects in a pre-sales or solution design context preferredPossesses a strong understanding of AI capabilities, limitations, and ethical considerations.Qualified applicants will reside near one of Perficient's officesDemonstrated flexibility to travel as needed to support partner, client, and business prioritiesPerficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work.