Network Manager

Job Description ICF seeks a Network Manager to work on a national technical assistance project. The goal of the project is to support and enable legal representation to eligible unaccompanied migrant children (UAC) in the care and custody of HHS/ACF Office of Refugee Resettlement (ORR) and post-release in communities across the country. The Legal Network Coordinator will use his/her expertise to develop collaborative relationships with ICF’s legal service partners to support effective capacity management and continuity of services across ORR-funded and pro bono legal networks. The successful candidate has broad knowledge of services for refugees and unaccompanied children. The Network Manager will work closely with and under the oversight of the Deputy Director to execute essential strategies for engagement and collaboration with legal services providers. He/she will also work closely with the legal services directors to monitor network capacity and will support legal service provider recruitment efforts. The successful candidate will have an ability to partner with the external service providers, the legal community, and internal teams. Key Responsibilities Develop framework to guide overall approach to engage and collaborate with legal service providers Develop and implement a plan to monitor capacity of legal provider network, including ORR-funded and pro bono capacity Collaborate with legal service managers to support ongoing efforts to build network capacity through recruitment of new legal service providers Develop and maintain extensive knowledge of legal service providers working with UAC Work collaboratively with the project team, particularly the legal services team, to identify and address strategic partners and form collaborative partnerships that clearly outline roles and responsibilities Develop and maintain partnerships that support various aspects of the project’s work such as LSP outreach, recruitment, and capacity management Oversee case initiation process and intake staff Develop and oversee the psychosocial services related to all legal service delivery Basic Qualifications Master’s degree in social work, public administration, business administration or related field which requires collaboration and networking. A bachelor’s degree with 5 years experience in a similar role can be substituted for the Master’s degree. A minimum of 3 years demonstrated ability to build and maintain strong stakeholder and partner relationships, including balancing multiple perspectives/needs, for complex projects. A minimum of 3 years’ experience working in a team environment A minimum of 2 years working in an environment that requires knowledge of the refugee, immigrant, and asylee services. Preferred Skills Experience working with unaccompanied children or refugees. Experience working with legal services providers. Professional Skills Solid team builder and team player with proven ability to manage competing priorities, perspectives and stakeholder needs. Exceptional project management skills, with a focus on TA project management. Strong analytical, problem-solving, and decision-making capabilities. Ability to multi-task and maintain high-quality results in a fast-paced environment. Excellent verbal, interpersonal and written communication skills. Demonstrated, outstanding level of professionalism in providing administrative support, including ability to exercise good judgment, discretion, tact and diplomacy. Proficient with MS office applications (i.e. Word, Excel, and PowerPoint). Experience with training, curriculum development, and facilitation. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email View email address on click.appcast.io and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at View email address on click.appcast.io. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $131,256.00 - $223,134.00 Nationwide Remote Office (US99)