Family Law Paralegal

Job Description

Job Description

Family Law Paralegal

Mandy Hancock Law | Knoxville, Tennessee

Compensation: $50,000–$60,000 (DOE)

Bring Peace, Clarity, and Hope to Families Who Need It Most

Family Law is about more than legal documents and deadlines.

It's about people.

At Mandy Hancock Law, we help families navigate some of life’s most difficult transitions. As a Family Law Paralegal, you’ll play an important role in that process by keeping cases organized, attorneys prepared, and clients informed and supported every step of the way.

We’re looking for an experienced paralegal who is organized, proactive, detail-oriented, and confident in taking ownership of their work. Someone who anticipates what comes next, protects deadlines, solves problems before they become problems, and knows how to communicate with clients who may be facing some of the most stressful moments of their lives.

If you take pride in doing excellent work, enjoy creating order from complexity, and want your work to have a meaningful impact, we’d love to meet you.

Why Mandy Hancock Law?

We believe family law should be practiced with purpose, integrity, and compassion.

When you join our team, you’ll find:

• A collaborative team that values excellence, accountability, and respect.

• The trust and autonomy to take ownership of your work.

• A collaborative team that values excellence, accountability, and respect.

• Organized systems designed to help you succeed.

• Opportunities to improve processes and contribute ideas.

• A team committed to providing exceptional service to every client.

• The opportunity to make a genuine difference in the lives of families we serve.

This isn't simply a support position.

You’ll be a trusted partner to our attorneys and an important source of stability for clients.

$50,000 - $60,000 depending on experience

What You'll Do

As our Family Law Paralegal, you'll play a vital role in keeping cases organized, clients informed, and attorneys prepared. Your attention to detail and proactive approach will help ensure every matter moves forward efficiently and with care.

Case Management & Litigation Support

• Draft, review, and file family law pleadings, including petitions, responses, motions, discovery, parenting plans, and other legal documents using firm templates

• Prepare, organize, and manage discovery requests and responses

• Monitor court deadlines, hearings, mediations, and appeal deadlines to ensure nothing is missed

• Maintain organized, audit-ready electronic case files from client intake through final resolution

• Prepare trial notebooks, exhibit binders, mediation materials, and hearing packets

• Coordinate scheduling, docket management, and timely notification of all parties

Client & Attorney Support

• Serve as a knowledgeable, professional, and compassionate point of contact for clients

• Respond to client communications promptly, with a goal of replying within one business day

• Help clients prepare for depositions, mediations, hearings, and other case milestones

• Provide comprehensive litigation support to attorneys before, during, and after hearings and trials

• Keep clients informed throughout their case, helping them feel supported and confident every step of the way

Research, Billing & Workflow Management

• Conduct factual and legal research, summarizing findings into clear, actionable information for attorneys

• Record accurate daily time entries in accordance with firm billing practices and expectations

• Support the client intake process, perform conflict checks, coordinate e-filing, and manage service of process

• Identify opportunities to improve workflows, increase efficiency, and strengthen firm operations as we continue to grow

• Maintain up-to-date calendars, task lists, and case notes to ensure deadlines are met and every matter stays on track

What You'll Bring:

We're looking for someone who combines strong legal expertise with exceptional organization and genuine compassion 

for clients.

You'll be successful in this role if you have:

• 4+ years of paralegal experience, with family law experience strongly preferred

• Solid knowledge of family law procedures, the rules of civil procedure, and electronic court filing systems

• An Associate's or Bachelor's degree in Paralegal Studies, or equivalent professional experience

• A paralegal certificate or other relevant credentials

• Outstanding organizational skills with exceptional attention to detail

• The ability to communicate with professionalism, empathy, and confidence

• A proactive, solutions-oriented mindset with a strong sense of ownership and accountability

• Excellent written and verbal communication skills

• Proficiency with Microsoft 365 and case management software such as Clio or similar platforms

What Success Looks Like Here:

Success in this role goes beyond meeting deadlines. It means becoming a trusted partner to both our attorneys and clients.

You'll thrive here when you:

• Manage every case with confidence, organization, and attention to detail

• Anticipate needs before they arise and keep work moving forward

• Earn the trust of attorneys, clients, and colleagues through reliability and professionalism

• Bring calm, clarity, and steady leadership during challenging situations

• Continuously look for ways to improve processes and strengthen the client experience

• Help deliver our mission of providing  Peace, Clarity, and Hope to families navigating life's most difficult transitions

Benefits:

• Paid holidays

• Paid time off (PTO)

• Medical, dental, and vision insurance

• 401(k) after six months of employment

Mandy Hancock Law is a distinguished family law firm committed to excellence in advocacy and depth of care in every matter we handle. We stand beside clients during some of life’s most significant and challenging moments, providing steady counsel, thoughtful strategy, and confident representation.

Our work is guided by integrity, meticulous preparation, and a deep respect for people, both the families we serve and the professionals who serve them.

At our firm, we believe the practice of law is not just about legal outcomes, but about helping people navigate transitions with clarity, dignity, and strength. We are proud to foster a culture that values collaboration, professionalism, and meaningful impact.