Team Leader, Pt. Registration

St Joseph'S/Candler

Savannah, GA

Position Summary
- The Registration Team Leader supervises the daily activities of the Patient Registration staff at St. Joseph's and Candler Hospitals, Prepares staffing schedules, maintains adequate staffing levels, and assists with training/quality monitoring.
Education
- College Diploma of Management - Preferred
Experience
- 1-2 Years Supervisory - Required
- 1-2 Years Medical Insurance Knowledge - Required
License & Certification
- None - Required
Core Job Functions
- Does daily rounding in registration areas. Resolves technical and personnel issues within established time frames. Monitors quality, time of service collections and patient wait times.
- Resolves technical and personal issues timely. Promotes cooperation and team work. Monitors co-workers activity to ensure production standards are met daily.
- Provide instruction/ teaching when needed.
- Prepares and maintains the department schedules. Assures that Active Staffer and payroll system match at the end of each month. Communicates schedule changes as appropriate.
- Reviews and approves/denies all co-worker PTO requests. Maintains adequate staffing levels in all areas. Maintains open communication with co-workers regarding call-ins.
- Reviews quality and quantity activity using available reporting tools. Initiates appropriate co-worker counseling and re-training when necessary. Provides ongoing technical training.

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Vacancy posted 21 hours ago

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