Medical Assistant

Medical AssistantOur practice is housed in Cooley Dickinson's multispecialty medical facility located at 15 Atwood Drive, Suite 201 in Northampton, MA. As a Family Medicine office, Oxbow offers comprehensive primary care services to patients of all ages, from infants to adults. With providers who have pursued specialties in addition to board certifications in Family Medicine, the practice has additional expertise in prenatal care, obstetrics and birth, pediatrics, and LGBTQ care.We are seeking a full-time, 40-hour Medical Assistant to support the practice onsite, Monday through Friday 7:30am-4:00pm. As true partners to our nurses and providers, our Medical Assistants get the opportunity to work autonomously to the top of their education/certification while also functioning as part of the collaborative team.Summary: The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.Essential Functions:Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.Maintains inventory of immunizations and check expiration dates.Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.Qualifications:Education: High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred.Can this role accept experience in lieu of a degree? No.Licenses and Credentials: Basic Life Support [BLS Certification] - Various Issuers preferred.Certified Medical Assistant [National Certification] - Various Issuers preferred.Experience: Direct MA experience or medical field work 1-2 years required.Additional Job Details (if applicable):Remote Type: OnsiteWork Location: 15 Atwood DriveScheduled Weekly Hours: 40Employee Type: RegularWork Shift: Day (United States of America)Pay Range: $20.48 - $24.94/HourlyGrade: 3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:1920 Mass General Brigham Medical Group Western Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources.