ServiceNow Developer (ServiceNow Flow Design & JavaScript)

Software Engineer

The HR Product Technology team working with Enterprise HR and Talent businesses is looking for a Software Engineer to assist with the new implementation of ServiceNow to replace the existing case management system.

Understanding these skills will be needed for the job:

• IT Service Management
• HR Management
• Asset Management
• Change Management
• Knowledge Management
• Custom Application Development
• Reporting
• Service Catalog
• Integrations
• Configuration Management Database

The Expertise and Skills You Bring:

• Provide ServiceNow expertise to assist the team in developing a product using the ServiceNow HR Service Delivery module. This includes knowledge transfer to the full-time associates who will be supporting the app going forward.
• As a member of the scrum team you will demonstrate your skills and knowledge to add to the team’s success
• Provide technical mentorship to other engineers on the delivery team
• Develop an understanding of the business domain in order to participate in discussions, planning, and provide feedback to drive the team and product forward
• Collaboration, communication and engagement skills and will be encouraged to articulate and document business and system requirements
• Flexible attitude and be able to appropriately accommodate change
• Dedication to the highest levels of quality!
• Aptitude and desire to ramp up quickly on new technologies and skills
• BS in Computer Science or equivalent degree and 5 plus years of professional experience
• Experience with the ServiceNow HR Service Delivery, Lifecycle Events & scopes
• Proficiency in JavaScript and scripting in ServiceNow
• Solid understanding on Flow Designer
• Experience building custom applications, integration & portal widgets
• Experience with Team Development
• Experience with Onboarding Mobile App a plus
• ServiceNow Development, especially inbound/outbound REST integrations
• Linux/Windows
• Proven hands-on experience and a real passion for working within an agile (scrum, XP, Kanban, etc.) development environment
• Experience working within a distributed environment

Software Engineering Chapter Lead for the AWMT Product Area, also supporting OCIO for the Workforce Connect squads. I supply developers to Product teams and am responsible for the training and career development of the associates in my Chapter. We work closely with Architecture and the COEs to set a shared technical direction for all the Product teams.