Administrative Professional 354

Job Title

Performs complex administrative and/or technical program assistance work including direct client contact unique to a particular function within the agency. Work involves the application of knowledge and independent judgment in the implementation, application, and monitoring of complex rules and standards and the assurance of compliance with them. Works under the general supervision of an administrative superior, and is allowed considerable discretion in planning and arranging work according to standard procedures.

Examples Of Work Performed

• Coordinates the many functions of the front desk at the Clifton Street Clinic including scheduling for various staff agency wide as it relates to Admissions and Crisis Services.
• Provides oversight of the timely completion of ANSA's, FA's, diagnostics, and appropriate assignments of clients required for admission to adult MH services agency wide as well as clients being seen by on site psychiatrist.
• Conducts initial Financial Assessments for consumers seeking services and enters into Center's Financial Assessment software. Ensures phone numbers and addresses are updated in the Smartcare system and FA database.
• Provides administrative support for Clifton Street Clinic including answering incoming calls, assisting individuals with initial paperwork, directing individuals to appropriate staff based on needs.
• Provides ongoing assistance to Clifton Street Clinic departments (Admissions, PATH, Housing, Wood Group) including but not limited to: receiving and distributing mail, filing, copying, answering a multi-lined telephone system, taking messages, delivering messages, maintaining appointment schedules, and writing/preparing correspondence.
• Prepares vouchers and purchase orders for supplies, building maintenance, center vehicle repairs, etc.
• Develops, coordinates, and maintains record keeping system for files and records
• Assist Unit Supervisors and Crisis Services Director with special projects and assignments
• Assist with filing in individual records as needed
• Assist with faxing, copying, etc as requested.

Knowledge, Skills, and Essential Functions

• Considerable knowledge of office practices, agency procedures and policies, rules and regulations concerning work performed.
• Ability to understand and follow departmental policies, procedures, and regulations.
• Plan, assign, establish and maintain good public relations with community referral sources.
• Less than 5% local travel
• Stooping, bending, sitting, standing, keyboarding for prolonged periods and lifting 30 pounds
• Intermediate knowledge of MS Excel and ability export reports to excel
• Valid driver's license, liability insurance, and reliable transportation required

Education and Experience

• High school diploma or GED
• 2 years of administrative and clerical experience is required

Position: 354

Hours: 8AM-5PM M-F

Salary: $31,200 annually/$15.00 hourly

Location: Waco TX

Benefits: Heart of Texas BHN strives to offer competitive compensation and a comprehensive benefits package that includes:

• Employer paid Health Insurance
• Employer paid Dental Insurance
• Employer paid Life Insurance
• Employer Paid Short Term Disability
• Employer Paid Employee Assistance Program
• Payroll Direct Deposit
• 12 paid Holidays per year
• Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings)
• Certain requirements needed