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HR Director

Sagicor Life Insurance Company USA

Position Overview

Sagicor Life Insurance Company is seeking an experienced and strategic Human Resources Director to join our Human Resources team. Reporting to the AVP, Human Resources, this highly visible role will help translate business and people priorities into practical HR programs, operating plans, and measurable outcomes.

The Human Resources Director will partner closely with leaders across the organization while providing leadership across employee relations, performance and talent management, workforce planning, learning and development, employee engagement and retention, and regulatory compliance.

This role will also lead and develop assigned HR team members while helping strengthen the capabilities, processes, and technology needed to support a growing and evolving organization.

What You’ll Do

  • Partner with the AVP, HR and business leaders to translate established HR strategy and workforce priorities into practical programs and measurable outcomes.
  • Serve as a trusted HR advisor to leaders, providing sound guidance on employee, talent, organizational, and workforce matters.
  • Lead, coach, and develop assigned HR team members, initially including one direct report.
  • Lead employee relations matters, including workplace investigations, conflict resolution, performance concerns, corrective action, accommodations, leaves, and separations.
  • Support workforce planning activities and identify staffing, capability, and organizational needs.
  • Lead the execution of performance and talent management processes, including goal setting, performance evaluations, talent reviews, succession planning, development planning, and leadership development.
  • Develop and support employee engagement, recognition, retention, and culture initiatives.
  • Analyze employee feedback and workforce trends and translate insights into practical action plans.
  • Oversee HR programs related to leave, learning and development, employee events, and other people practices.
  • Help ensure compliance with federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, wage and hour, workers’ compensation, benefits, and workplace safety requirements.
  • Use HR systems, workforce data, dashboards, reports, and metrics to identify trends, evaluate program effectiveness, and support informed decision-making.
  • Lead HR projects and initiatives, establishing clear objectives, implementation plans, measures of success, and stakeholder communication.
  • Identify opportunities to strengthen HR processes, service delivery, operational efficiency, and employee and leader experience.
  • Assess evolving team capacity and capability needs and recommend staffing, development, automation, or other resource solutions.
  • Stay current on HR trends, employment law, regulatory developments, technology, and evolving HR best practices.
  • Champion the responsible adoption of Microsoft Copilot and other approved AI tools to improve HR service delivery, analysis, decision support, productivity, and the employee and leader experience while maintaining appropriate confidentiality, data privacy, accuracy, and human oversight.
  • Lead and support special HR initiatives based on evolving business and workforce needs.

What We’re Looking For

  • Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field required.
  • Minimum of seven years of progressive Human Resources experience, including experience supervising, coaching, and developing HR professionals.
  • Broad HR experience across multiple disciplines, including employee relations, performance management, talent management, workforce planning, and HR operations.
  • Demonstrated experience managing complex employee relations matters and workplace investigations.
  • Strong knowledge of employment laws, regulations, and HR best practices.
  • Demonstrated ability to translate business priorities into practical workforce and talent solutions.
  • Strong people-leadership skills, including coaching, performance management, delegation, accountability, and talent development.
  • Strong analytical, problem-solving, project management, and organizational skills.
  • Ability to use workforce data and HR metrics to identify trends and support business decisions.
  • Excellent judgment, discretion, and integrity when handling confidential and sensitive matters.
  • Ability to effectively manage multiple priorities and operate in a growing and changing environment.
  • Strong service orientation with the ability to build trusted relationships across all levels of the organization.
  • Proficiency with Microsoft Office applications.
  • Curiosity and enthusiasm for using Microsoft Copilot and other approved AI tools to develop practical solutions for a variety of HR needs, while critically evaluating outputs and exercising appropriate human judgment.
  • Valid passport, or the ability to obtain and maintain one, for required business travel.

Preferred Qualifications

  • SHRM-CP or SHRM-SCP certification
  • Experience supporting senior leaders and multi-state operations.
  • Experience within a growing or evolving organization.
  • Experience in the life insurance or annuities industry.

Why Join Sagicor?

This is an opportunity to take on a highly visible HR leadership role with broad exposure across the organization. The Human Resources Director will have the opportunity to influence the employee and leader experience, strengthen HR practices, develop talent, and help drive the continued evolution of the HR function. We’re looking for an HR leader who combines strong HR expertise with sound judgment, business partnership, a customer-focused mindset, and a genuine interest in using technology and AI to make HR more effective.

Vacancy posted 2 hours ago
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