Automation Specialist

Job Description

Job Description

Automation Specialist

As our Automation Specialist, you will support NTE's automation product line by managing the complete lifecycle of water transfer control and monitoring systems in the oil and gas industry. You will perform installation, commissioning, maintenance, troubleshooting, and repair activities while ensuring branch automation needs are completed efficiently, accurately, and on time. This role offers significant opportunities for professional growth within the service department and throughout the organization.

What You Will Do

Automation Systems Installation & Support

• Install, commission, maintain, troubleshoot, and repair water transfer control and monitoring devices in both shop and field environments.
• Utilize hand and power tools to install sensors, instrumentation, and control equipment.
• Configure and modify web-based control and monitoring systems.
• Provide remote and on-site technical support for customers utilizing automation hardware and software solutions.

Technical Troubleshooting & Diagnostics

• Diagnose and resolve issues involving analog instrumentation, digital instrumentation, and electronic circuitry.
• Provide technical guidance for wiring, hardware, and system-related challenges in the field.
• Support customers in identifying and resolving operational issues through remote access and onsite service.
• Verify proper system functionality and performance following installations and repairs.

Customer Support & Service Excellence

• Maintain professional and ethical relationships with customers while delivering responsive service and support.
• Assist customers with system configuration, monitoring, and operational adjustments.
• Serve as a technical resource for automation products and services.
• Communicate effectively with customers regarding service findings, recommendations, and solutions.

Inventory & Operational Support

• Coordinate ordering, stocking, and delivery of automation parts and equipment.
• Accurately complete service tickets, work orders, and required documentation.
• Collaborate with internal teams to support operational efficiency and customer satisfaction.
• Assist with development and improvement of new automation products and services.

Safety & Team Collaboration

• Promote and maintain a strong safety culture by ensuring all work is performed safely and in compliance with company standards.
• Work closely with the automation team to provide feedback on products, services, and processes.
• Perform other duties and responsibilities as directed by management.

What You Bring

• High school diploma or GED required; Bachelor’s degree, technical certificate, or equivalent education in Engineering, Information Technology, Instrumentation, Electronics, or a related field preferred.
• 2-4 years of experience in industrial automation, instrumentation, controls, electrical systems, oilfield automation, water transfer operations, or a related technical field
• Strong troubleshooting and diagnostic skills.
• Valid state driver's license with an acceptable driving record and ability to travel locally and regionally.
• Ability to stand, sit, kneel, and work outdoors for extended periods in varying weather conditions.
• Ability to frequently lift and move 45 pounds.
• Strong communication, customer service, and teamwork skills.
• Commitment to safety and operational excellence.
• Experience with water transfer systems, centrifugal pumps, or oil and gas operations.
• Understanding of industrial communication protocols such as Modbus.
• Experience with SCADA systems, cellular modems, remote monitoring technologies, and wireless communications.
• Familiarity with PLCs, automation controls, instrumentation, and industrial networking.
• Experience providing field service support and customer technical assistance.

Job Location & Schedule

This position is based at our Pittsburg location and requires local field service travel. Standard hours are Monday through Friday, 7:00 AM to 5:00 PM, with the possibility of overtime and participation in a rotating on-call schedule.

About the Company

National Tank & Equipment (NTE), part of the Power Technique division of Atlas Copco Group, is a leading specialty rental provider of fluid transfer, fluid storage, dewatering, filtration, and containment solutions. We support critical operations across the energy, petrochemical, industrial, infrastructure, environmental, municipal, mining, and construction sectors with a nationwide network of locations and equipment. NTE delivers engineered solutions including pumps, tanks, filtration systems, containment equipment, piping, and related accessories that help customers safely manage fluids and maintain productivity.

Because many of our customers operate around the clock and depend on us to respond to urgent operational challenges, NTE operates as a 24/7 emergency response and rental solutions provider. Our employees play a critical role in helping customers minimize downtime, maintain compliance, and keep operations running safely and efficiently whenever and wherever support is needed.

As part of Atlas Copco's Power Technique business area, we are backed by a global organization focused on innovative power and flow solutions, specialty rental services, and sustainable productivity. Our culture is built on safety, accountability, collaboration, customer success, and continuous development, empowering employees to grow while making a meaningful impact for our customers.