Growth Strategist - support independent business!

INFRA Internal team only: Growth Strategist INFRA internal team only. Applications due Wednesday, May 13th by 5:00pmCST. HQ location preferred. Do youthrive onbuilding relationships?INFRA is seeking a Growth Strategist to support the growth of our cooperative by building meaningful relationships with independent retailers. This meansunderstanding their businesses, supporting their goals, and connecting them tothe INFRA communitydesigned to help them thrive. This role is less about “selling” and more about earning trust, showing value, and guiding retailers into a communitythatbenefitsthem.You’llmeet retailers through conversations, referrals, and industry events,and help them understand how INFRA can support their success over time. You’llalso play a key role in bringing INFRA’s growth strategy to lifebytranslating priorities into action,maintainingmomentum, and guiding work across the full retailer lifecycle from first connection through onboarding and early engagement. What you will own and improve: Relationship-Driven Growth Build andmaintaintrust-based relationships with independent retailers, prospects, and partners Understand each retailer’s business, challenges, and goals,and connect them to relevant INFRA value Represent INFRA’s values and spirit when creating relationships with retailers that solidify their engagement in the community and stick with them through the years Represent INFRA as a credible, consistent presence in the independent retail community Develop andmaintaina healthy pipeline through outreach, referrals, inbound engagement, and industry events Represent INFRA at trade shows, retailer gatherings, and events,using them toinitiateand deepen relationships Complete the full recruitment cycle and ensure every prospective retailerexperiencestimely, thoughtful, and personalized follow-up Create momentum through consistent engagement and clear next steps Partner internally to align outreach with retailer needs and INFRA priorities Onboarding & Early Member Support Deliver a relationship-centered onboarding experience that goes beyond process Guide retailers through the journey frominitialconnection to membership through early engagement,includingconnecting them to the right people, programs, and tools Listen for needs and proactively connect members to value across INFRA Strengthen early engagement so members quickly see and experience impact Translate INFRA’s growth strategy into clear priorities, actions, and forward progress across the pipeline Drive consistent executionbyensuring opportunities, relationships, and onboarding efforts move forward with pace and intention Identifygaps, blockers, or missed opportunities and adjust approach tomaintainmomentum and achieve growth goals Bring structure and follow-through to growth efforts,ensuring relationships, outreach, and onboarding move forward smoothly Maintainaccurate, usable records of retailer engagement and history in CRM systems OptimizeCRM usage and workflows to support team processes, visibility, and consistency across the growth lifecycle Continuously improve how INFRA connects with and supports retailers across the growth journey Partner across teams to ensure a coordinated and supportive experience for every retailer What you already know: 5–8+ years in relationship-driven business development roles (business development, partnerships,professional services,sales & marketing,account management, or similar)including ability to prepare written plans and schedules, identifyobjectives, and manage budgets. Preferred experience in the natural foods or grocery industry, including exposure to retail environment, distribution, vendorengagementor similar. Demonstrated depth of experience usingoroptimizingCRM systems to track and manage engagement(such as Dynamics, Salesforce,Hubspot,etc) Understanding of and ability to speak to the realities of running a retail grocery business, including operations, margins, labor, merchandising, and day-to-day decision making at the store level Possesses a spirit of curiosity about what else might be possible and is energized by new opportunities, including the drive to open doors, follow up, and follow through to make things happen. Strong prioritization skills.Comfortable navigating and organizing multiple projects, complexlogisticsand relationships, tight deadlines, and high-pressure situations, all while producing results with exceptional attention to goal attainment,detailand accuracy. Experience owning or contributing to pipeline development and conversion Depth of communicationexpertise. Practiced active listening,determiningroot causes, flexibly communicating, incorporating feedback, and keeping everyone up to date. Proven leadership through influence. Ability toinspire others by communicatingvalue/benefits, leading by example, andutilizinga spirit of service approach. Proactive, solution-oriented, iterative mindset with high value on continual improvement. Lover ofdataincluding management,analysis, presentation,and forecasting skills.

• US Travel is required for this position, up to 20%.
• This role is based in our St. Paul, MN office within our hybrid workforce.

INFRA is committed to creating an inclusive workplace. We know that diversity of identities, experiences, and ways of thinking resultin stronger lives for all our members and the communities we serve. Research shows that systemically excluded communities may be less confident in applying for positions where as little as one skilldoesn’tappear to fit – we welcome your resume and encourage you to apply. INFRA is a mission-driven organization that strongly believes in rightful living. We provide our employees with robust technology, collaboration, professional development, hybrid work options, flexible schedules, work-life balance, and time in person with our a tight-knit team and members. Each of us receives a full suite of employee benefits including paid vacation and sick time; health, dental, vision, disability, and life insurance; a health savings account; a 401(k) retirement plan; and more. Status: Full Time Exempt, Salaried Reports to: Growth Manager Location: INFRA HQ as part of hybrid workforce (currently 3 days/week in office) #J-18808-Ljbffr Naturalfoodretailers