Front Office Coordinator at Integrated Medical Practice

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Employee discounts
• Paid time off
• Profit sharing
• Training & development
• Wellness resources

Do you thrive in a fast-paced environment where people feel supported because of you ?
Do you love connecting with others, solving problems on the fly, and keeping operations running smoothly?
Do you bring energy, warmth, and a touch of “I’ve-got-this” confidence to every interaction?

If so, you might be the perfect fit for our next Patient Access Coordinator .

???? About Us Minnesota Regenerative Institute is a rapidly growing, integrated medical practice in Baxter, MN.
We combine regenerative medicine, chiropractic care, functional wellness, nutrition, IV therapy, and vein care under one roof.

Our team of MDs, NPs/PAs, Chiropractors, Nutritionists, Rehab Specialists, Sonographers, and Phlebotomists works together to help patients reclaim their health and quality of life.

And now we're adding someone who loves people — and can keep a highly dynamic clinic running smoothly.

✨ Role: Patient Access Coordinator This is not a typical front desk job.
You’ll be part front desk specialist, part new-patient coordinator, part patient-relations rockstar.

You’ll manage patient flow, support new patient onboarding, and help keep patients on track with their care — all while delivering outstanding customer service.

???? Who You Are

• Friendly, energetic, and patient-centered

• Excellent on the phone and in person

• Organized, accurate, and able to multitask in a busy environment

• A proactive problem solver

• A fast learner comfortable with technology and scheduling systems

• Someone who enjoys helping people feel understood, supported, and welcomed

• A team player who thrives in a collaborative environment

• Comfortable switching roles throughout the day depending on clinic needs

???? What You’ll Be Doing Front Desk & Patient Support

• Welcome and check in/out patients

• Answer phones and assist with patient questions

• Schedule appointments and coordinate patient flow

• Collect payments and process check-out

• Maintain a clean, organized, and efficient front office

Patient Access & Communication

• Call new patient leads to help them get scheduled

• Follow up with patients who cancel or miss appointments

• Reach out to patients who need to be rescheduled

• Assist with simple social media tasks (responding to messages, notifications, etc.)

• Help patients complete necessary paperwork

• Confirm appointment types so patients are scheduled correctly

• Support various patient outreach campaigns (reactivation calls, reminders, follow-up calls, etc.)

New Patient Coordination

• Guide new patients through the intake process

• Prepare and review paperwork for accuracy

• Communicate with providers to ensure seamless handoffs

• Keep patients informed about next steps in their care

• Ensure new patients feel welcomed, supported, and confident

????️ Schedule (Baxter Office) Monday–Thursday
8:00 AM – 12:30 PM
1:30 PM – 6:30 PM
(36–40 hours/week)

Enjoy 3-day weekends — every week.
No nights. No weekends.

❤️ Why You’ll Love Working Here

• Competitive pay based on experience

• Supportive, mission-driven culture

• Opportunities for growth in a rapidly expanding clinic

• A fun, high-energy work environment with a family-like team

• A chance to truly impact patients’ lives every single day

???? Ready to Join MNRI? Submit your Resume + Cover Letter and tell us why you'd be an incredible Patient Access Coordinator.

We can't wait to meet the next high-energy, compassionate member of our MNRI family!