Regional Quality Manager

Company Overview

Performance Contracting Group is a national employee-owned specialty contractor that offers quality services and products to the commercial, industrial, and non-residential construction markets. We are committed to recruiting, developing, and advancing employees from a diversity of backgrounds and experiences, as well as supporting a culture of safety and inclusiveness that allows you to contribute to your fullest potential. We place high value on training and professional development, encouraging you to broaden and strengthen your unique skill sets so you can fully realize your potential.

PCG is currently seeking an experienced Regional Quality Manager for our Quality Department based in Lenexa, KS or region they are assigned to. The position will require working with the Director of Quality, Quality Manager, and other Regional Quality Managers to provide leadership and direction on all quality matters for assigned operations, branches, and departments. This includes measuring and evaluating the effectiveness of the quality management system (QMS) by recognizing trends, risks, and opportunities for improvement (OFI) of the key performance indicators (KPIs). This position works closely with appropriate operational departments to direct the application and administration of established quality programs throughout the organization. Serve as a consultant to the assigned region and branch offices as part of our QMS continuous improvement process.

Responsibilities:

• Update/Maintain assigned PCI product line quality plan(s), procedures, and forms.
• Assist/Submit project specific PCI product line quality plan(s) for customer approval
• Assist/Submit subcontractor quality plan(s) for customer approval
• Assist with implementing and/or updating Company Quality Manual (CQM) as well as associated procedures and forms
• Attend assigned internal product line summit(s) and workshop(s) as required
• Provide quality presentations to colleagues, customers, etc.
• Provide, coordinate, and record PCG QMS, tool, vendor specialty, quality software, equipment, product line quality plan(s), etc. training
• Update/Maintain assigned PCI product line quality plan(s) along with affiliated procedures and forms
• Solicit customer QMS feedback
• Assist BQE with establishing project contingency plan(s)
• Monitor, measure, analyze, and evaluate assigned branch office quality KPIs for trends, risks, and OFIs. Report findings to branch management and the Quality
• Department to initiate a continuous improvement initiative.
• Attend/Coordinate project quality kick-off meeting(s)
• Lead QMS initiatives for assigned branch office(s), region, and/or national team(s)
• Participate in assigned branch office Foreman meetings which includes toolbox talks
• Coordinate and/or assist with both internal and external quality assessments that include completing all required forms (e.g., Audit Finding Report, Corrective Action Request, etc.) to address any/all findings
• Assist assigned Branch Quality Engineer (BQE) on their QMS task(s) as required
• Will not have direct supervision of employee(s)
• Reports directly to the assigned Quality Manager
• Perform additional quality tasks as needed

Salary range: $92,600-$129,000 annual salary plus non-guaranteed annualized bonus program.

Basic Requirements:

• Associate's degree in business administration or construction focus
• 5-9 years working within commercial and/or industrial construction trade
• 3-5 years experience with ISO 9001 standards
• 3-5 years experience leading others
• Must have a passion to improve products/services, maintain consistency, and promoting quality throughout the organization
• Ability to recognize and act upon risks, trends, and OFIs
• Familiarity with SharePoint, Procore, and Microsoft Office (includes Excel, Word, Outlook, PowerPoint, etc.)
• Interpersonal skills to collaborate with development teams
• Any/All certifications with a quality, safety, and/or manufacturing focus (e.g.,
• Certified Quality Auditor, Certified Quality Engineer, etc.)
• Adaptable, ambitious, cooperative, engaging, outgoing, hardworking, self-directed, reliable, innovative, creative, etc.
• Excellent and professional communication skills, both written and oral
• Strong attention to detail * Demonstrates a solutions-oriented mindset
• Demonstrates the ability to adapt to ever-evolving environments
• Proven track record working successfully independently as well as with a team and/or working alongside various stakeholders
• Strong organizational and analytical skills
• Ability to think abstractly and see how small details relate to the bigger picture
• Ability to positively foster, influence, lead, and manage change
• Ability to travel 60% of the time

Preferred Requirements

• Fluency in Spanish is preferred

Abbreviations/Acronyms:
BQE - Branch Quality Engineer
CQM - Company Quality Manual
ISO - International Organization of Standardization
KPI - Key Performance Indicator
OFI - Opportunity for Improvement PCI - Performance Contracting, Inc.
PCG - Performance Contracting Group, Inc.
QMS - Quality Management System

Benefits

At Performance Contracting, our employees are our greatest asset. We put our people first and are proud to provide a comprehensive benefits package designed to meet the needs of our employees at every stage of life.

In our commitment to fostering an environment where everyone can thrive personally and professionally, we offer:

• Competitive pay
• Incentive bonus plan
• Employee stock ownership plan (ESOP)
• 401(k) retirement savings plan with match
• Medical, prescription drug, dental, and vision insurance plans with flexible spending account option
• Life insurance, AD&D, and disability benefits
• Employee assistance program (EAP)
• Flexible paid time off policy and paid holidays

PCG provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

PCG is a background screening, drug-free workplace. In accordance with the provisions of Tennessee Code Annotated (T.C.A.), Title 50, Chapter 9, PCG's Drug-Free Workplace Program includes drug and alcohol testing as part of the hiring process and throughout employment, as applicable.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

NOTICE TO STAFFING FIRMS, AGENCIES AND EMPLOYMENT VENDORS:

Performance Contracting Group and its affiliates will not accept unsolicited resumes from third party recruiters without a signed Fee Agreement in place AND a candidate has been submitted into our applicant tracking system (Dayforce). Vendor solicitation should be directed to the Corporate Recruitment Department directly; as such, firms that circumvent the required compliant process will be barred from submitting candidates. In the absence of a signed fee agreement AND proper resume submission, PCG does not recognize any claim on a candidate by a third party, will consider unsolicited resumes the property of the company and reserves the right to engage and hire those candidates without any financial responsibility to the third-party vendor.

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