Residential Portfolio Manager

Job Description

Job Description

Residential Portfolio Manager

Who We Are:

At Kane Realty Corporation, we pride ourselves in taking an innovative approach to creating a sense of home and community for our residents, thus enhancing value for our investors. We are committed to providing an unrivaled customer experience by practicing excellence in all we do, driving us to not only exceed the industry standards of sophisticated management, but to set them. The key to our success starts with our people. We hire first for character, second for ability, and third for experience, thus building a passionate and dedicated team.

As a leader of high-performing onsite teams, the Regional Manager will oversee the day-to-day property management operations of a portfolio of premier multifamily and mixed-use assets to drive operational excellence, financial performance, and team development.

This individual will report directly to the Vice President of Residential Operations and will work closely and cross-collaboratively with Portfolio Management, Marketing, Accounting, Construction, and Asset Management to ensure successful execution of business plans and achievement of asset-level goals.

Leadership & Team Development

• Demonstrate strong leadership and management skills in all areas, including talent acquisition, performance management, coaching, mentoring, and conflict resolution.
• Build and sustain high-performing Property Manager and service teams aligned with company culture and standards.
• Conduct regular site visits to provide operational oversight, accountability, and professional development support.

Financial & Operational Performance

• Drive portfolio financial performance by assisting in the creation and execution of annual operating budgets and forecasting.
• Monitor expense control and review monthly profit and loss statements; implement strategies to address variances and improve NOI.
• Ensure timely and accurate reporting from onsite teams and maintain strong internal controls.

Revenue & Market Strategy

• Partner with Revenue Management and Marketing to forecast market rents and execute pricing strategies informed by thorough market research and competitive analysis.
• Analyze occupancy trends, leasing velocity, and pipeline developments to proactively adjust strategies and maintain competitive positioning.
• Identify emerging market dynamics and respond with agility to protect asset performance.

Asset Quality & Brand Standards

• Ensure the physical condition, curb appeal, and overall presentation of each property meet the Company's and ownership's established standards.
• Partner with Maintenance leadership to ensure preventative maintenance programs and capital projects are executed effectively.
• Maintain consistent operational standards and policy compliance across all communities.

Marketing & Resident Experience

• Collaborate in the development and execution of annual marketing plans.
• Conduct periodic marketing and leasing performance reviews to evaluate traffic, conversion, and brand positioning.
• Champion a best-in-class resident experience by monitoring service standards and online reputation metrics.

Ownership & Cross-Functional Collaboration

• Support proactive and regular communication with ownership groups and internal stakeholders, maintaining consistent touchpoints that keep ownership informed on portfolio performance, operational priorities, and strategic developments.
• Serve as a trusted relationship manager for ownership groups, demonstrating responsiveness, transparency, and a solutions-oriented approach that reinforces long-term partnerships.
• Underwrite and interpret proformas to support ownership conversations, new acquisitions, and portfolio planning - translating financial data into clear, actionable narratives for a variety of audiences.
• Lead and contribute to new business development efforts, including preparing and delivering pitches to prospective ownership groups and clients from initial engagement through proposal execution.
• Work cross-functionally with Construction, Accounting, and Asset Management to ensure alignment on capital projects, reporting, and long-term asset strategies.
• Contribute operational insights that support strategic decision-making and long-term investment value.

Who You Are:

• Natural leader with an innate ability to motivate and inspire others.
• "Grit" is a combination of passion and perseverance in the pursuit of endeavors that bring us joy and purpose.
• Strong critical thinking skills and the ability to act decisively and independently.
• Excellent communicator, both verbal and written.
• Great interpersonal skills and comfortable dealing with people in varying settings and conditions.
• Financially savvy, with an understanding of real estate investment models and the ability to discuss in detail with capital partners and ownership groups.
• Highly organized, with the ability to multi-task.
• A person of action you don't wait for instruction or until an issue arises, you anticipate events before they happen and are proactive in achieving solutions.

What You Offer:

• At least 5-7 years professional work experience, preferably with a focus on property and/or asset management, brokerage, investments, and/or development. Experience in hospitality or retail management is also preferred.
• A track record of success developing, growing, and retaining high-performing teams.
• A track record of success building and managing relationships with clients, investors, ownership groups, and other internal and external partners.
• Experience creating and managing a budget and/or P&L.
• Knowledge or understanding of apartment management laws and regulations, federal, state, and local..
• High degree of proficiency with computer programs, including Microsoft Office Suite and Excel. Industry software (Yardi) experience is preferred.
• College degree preferred.