Store Support Coordinator

Store Support Coordinator will perform a range of administrative support duties to support our Oberlin location’s customers, managers and employees. AKRS Perks: Industry Leading Wages Company Matching 401(K) 3 Comprehensive Insurance Plans (1 fully employer paid) Generous PTO & Extended Holiday Schedule AKRS Fitness Funds And So Much More Responsibilities: Ensure exceptional Customer Experience for all in-store and phone-in customers; Receive visitors and telephone calls, fielding and answering questions directly when possible; Ensure customers are directed to and helped by the appropriate department when needed Open work orders to support the service department and assist the service manager in tracking work orders through to closure and invoicing Assist Service Manager in preparing, closing and invoicing RO’s to internal stock #’s, customers and warranty tickets Assist Service Manager in monitoring and staying on top of WIP to stay current on invoicing RO’s. Assist customers with basic billing questions and invoice inquiries; elevate more sensitive and complex questions and inquiries to the appropriate manager Reconcile daily cash till and prepare bank deposits Distribute mail Run errands to support the location including trips to the post office, bank, and courthouse as needed to register vehicles Scan vendor invoices into A/P document storage system for processing Assist the sales team with miscellaneous sales processing activities as requested Support new hires and managers through the new hire onboarding process Requirements: General knowledge of mechanical/Irrigation terms Administrative support experience Basic knowledge of accounting practices Ability to work in a fast paced multi-faceted environment Ability to use standard desktop applications such as Microsoft Office High School Diploma; Associate Degree preferred EOE #J-18808-Ljbffr