Retention Specialist

Posting Details

Posting Summary


Position Number
6086-0000-0000-332E


Classification Title
Retention Specialist


Working Title
Retention Specialist


Division
Academic Affairs


Department/Unit
Office of Student Success


Section
Office of Student Success (section)


Primary Purpose of Organizational Unit


The Office of Student Success and Retention is dedicated to planning, coordinating, and administering retention efforts and strategies aimed at significantly improving the academic and social experience of Elizabeth City State University's students. Vested in a holistic approach to student success, retention efforts are framed specifically to engage the student both in and out of the classroom. Whether academic, social, personal, or financial, the University is dedicated to helping students overcome obstacles that stand in the way of student matriculation.

Description of Work


The Student Retention Specialist will support student retention efforts by assisting with monitoring the overall student population's advancement toward degree completion. With enrollment and retention as high-level priorities, the incumbent will work in collaboration with faculty, various student support services professionals and students to enhance retention and graduation rates. Occasional work may be required beyond normal working hours.

Competencies/Knowledge Skills, and Abilities Required in this Position


Position requires strong interpersonal skills which would allow effective communication with administrators, faculty and students; ability to write reports; strong computer skills; and effective organizational skills and customer services skills. Possess an interest in working with a diverse population of students.

Minimum Training and Experience


Master's degree with a minimum of two years of experience (3-5 years preferred) working with student retention and student success strategies at a college or university setting; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

License or Certification Required by Statute or Regulation

Management Preferences

Position Recruitment Range

Position Category
Staff


Position Status
Permanent Full Time


FLSA
Exempt

Posting Detail Information


Posting Number
EHRA00623P


Job Open Date
10/07/2026


Job Close Date

Open Until Filled
Yes


Special Instructions to Applicant


• Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section. • If you answer the supplemental questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers.

EHRA OSHR Statement


This position is Exempt from the State Human Resources Act.

AA/EEO Statement


Elizabeth City State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Background Check Statement


Any offer of employment to a successful candidate will be conditioned upon the University's receipt of a satisfactory criminal background report.

Eligibility for Employment


You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. Elizabeth City State University State University is an Equal Opportunity and Affirmative Action Employer. Elizabeth City State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. State University is an Equal Opportunity and Affirmative Action Employer.

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