AI Quality & Frontline Performance Leader
Devoted
Devoted Health is seeking a seasoned leader to build AI-powered quality monitoring systems for frontline member interactions across voice and chat. You will embed with frontline teams, own high-volume AI agents, and translate insights into coaching that improves performance and member experience. You will design real-time evaluation, develop scalable coaching workflows, and visualize trends to guide decision-making. #J-18808-Ljbffr
Vacancy posted 2 days ago
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