Host/Hostess

Kona Grill - Cincinnati

Carmel, IN

Join the Global Leader in Vibe Dining!

Why Join Our Team?

Comprehensive Benefits Package

Medical, Dental, and Vision Insurance
Group Life and Disability Insurance
Group Accident, Hospital Indemnity, and Critical Illness Insurance
Traditional and Roth 401(k) Plan

Exclusive Perks & Growth Opportunities

Employee Dining Discounts and/or Complimentary Onsite Meals
Career Development & Limitless Growth Opportunities
If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
Employee Assistance Program (EAP)
Commuter and Dependent Care Benefits

What You'll Do

As a Host/Hostess, you will be the first and last impression for our guests, ensuring they feel welcome from the moment they arrive until they leave. Your mission is to manage reservations, coordinate seating, and enhance the guest experience while maintaining a smooth front-of-house flow.

Key Responsibilities

Warmly greet and welcome guests upon arrival, ensuring a positive first impression
Manage OpenTable reservations and coordinate seating to optimize service flow
Assist guests with special seating requests whenever possible
Communicate table availability and wait times to guests in a professional manner
Provide menus and introduce guests to their server upon seating
Maintain a clean and organized host stand and menu area
Answer incoming phone calls, provide information, and handle reservation inquiries
Assist with concierge outreach and brand representation at off-site events
Monitor the dining area, update the Maître D/Lead Host on table status, and help coordinate seating rotation
Thank guests as they leave and invite them to return for another unforgettable experience
Assist fellow team members with bussing tables, running food, or supporting service as needed
Adhere to health and sanitation regulations and uphold THE ONE GROUP's high hospitality standards
Always represent THE ONE GROUP professionally, this includes maintaining an elevated appearance and being comfortable in heels (if applicable)
Other duties as assigned by management

What We're Looking For

Outgoing and engaging personality with a passion for hospitality
Strong multi-tasking and organizational skills in a fast-paced setting
Ability to stand for long periods of time and lift trays when needed
Experience with OpenTable or similar reservation systems preferred
Ability to work nights, weekends, and holidays
Previous host or hospitality experience in a high-volume restaurant preferred

Why THE ONE GROUP is Your Next Career Move

This is more than a job-it's a career opportunity with limitless potential in an expanding global brand. If you're ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience!

Apply

Vacancy posted 2 days ago

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