Ticket Writer/Cashier at UTSW (Monday-Friday)

Ticket Writer/Cashier at UTSW (Monday-Friday)

At Reimagined Parking, we believe great people drive great results. That's why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence. We are looking for an organized and detailed oriented individual to work in a Parking Cashier position. The Cashier is responsible for operating a designated parking location by accurately performing cash and electronic transactions while delivering exceptional customer service. This role ensures proper ticket handling, secure cash management, and a clean, safe, and welcoming environment for all guests. The Cashier works closely with team members and management to ensure compliance with cash-handling procedures, safety standards, and company policies while consistently exceeding customer and client expectations.

Key Responsibilities

• Accurately process cash, credit card, and other payment transactions
• Maintain organized cash drawer and tickets at all times
• Prepare cash control and summary sheets neatly and accurately
• Report all cash overages and shortages promptly
• Ensure adequate change is available throughout the shift
• Complete shift and daily reconciliations of receipts, cash, and charges
• Perform revenue drops following location-specific procedures
• Secure all funds and control documents in deposit bags prior to deposit
• Greet and depart guests in a friendly, courteous, and professional manner
• Provide exceptional customer service by being pleasant, helpful, and solution-oriented
• Resolve customer complaints quickly and efficiently, escalating when necessary
• Answer guest questions and provide clear information regarding parking procedures
• Communicate respectfully and professionally with guests, clients, and teammates
• Issue and/or collect visitor parking tickets
• Match visitor ticket forms when original tickets cannot be located
• Assist guests entering or exiting the property
• Answer telephone calls promptly and courteously, when required
• Maintain a clean, orderly, and safe cashier booth and surrounding work area
• Clean and organize the interior of the booth and booth windows
• Ensure signage and equipment are clean and free of vandalism or graffiti
• Walk the parking lot to pick up trash and replace garbage liners as needed
• Ensure supplies are stocked, properly stacked, and organized
• Maintain a safe and secure work environment at all times
• Lock windows and doors and secure cash if leaving the booth for any reason
• Report all accidents, incidents, suspicious activity, or safety concerns immediately
• Adhere to all company policies, procedures, and safety standards
• Follow Reimagined Parking dress code and grooming standards
• Ensure punctuality and accurate timecard punches at the start and end of each shift

Skills, Knowledge and Expertise

• Excellent customer service and interpersonal communication skills
• Ability to communicate clearly and professionally with guests
• Strong attention to detail and accuracy
• Basic math and cash-handling skills
• Ability to learn quickly and make sound decisions in a fast-paced environment
• Previous cash-handling experience is an asset
• Previous customer service experience preferred

Requirements

• Must be at least 18 years of age
• Must successfully pass a background check, in accordance with company policy and applicable laws
• (US) Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E-Verify program to confirm employment eligibility.

Benefits

Join our team and enjoy an outstanding benefits package, including:

• Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
• Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
• Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.

• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

About Reimagined Parking

The Reimagined Parking family of nationally recognized operating companiesImpark, Lanier Parking, Republic Parking, AmeriPark, and Park Oneis a leading people-driven, tech-powered parking solutions provider. Our workforce of 6,500 manages 2,500 high-density parking facilities across 275 North American cities, generating 34 million digital transactions annually. Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

United States - California applicants only: The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment. Find out more about the Los Angeles County Fair Chance Ordinance at . Find out more about the California Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage:

Our Hiring Process

Stage 3:

Phone Screen

Stage 4:

On-site Interview

Stage 5:

Hired

Stage 1:

Applied

Stage 2:

Internal Review