Office Representative - State Farm Agent Team Member

Office Representative - State Farm Agent Team Member Full Time in Roanoke, VA Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value‑based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer‑focused, needs‑based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Maintain a strong work ethic with a total commitment to success each and every day. Benefits Salary plus commission/bonus Growth potential/Opportunity for advancement within the agency Valuable experience Requirements Excellent interpersonal skills Excellent communication skills – written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams People‑oriented Self‑motivated Dedicated to customer service Ability to work in a team environment Ability to multi‑task Achieve mutually agreed upon marketing goals Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) This position is with a State‑Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Join a community of good neighbors Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none. #J-18808-Ljbffr