Senior Tester

Genesis10 is currently seeking a Senior Tester - Onsite for a contract position with a Major Financial Institution located in Plano, TX. This is a 24+ month contract opportunity.

As a Senior QA Engineer, you will be part of the Enterprise Risk Management Technologies Team, responsible for the manual and automated testing of configurations and integrations of ServiceNow solutions. This role requires a solid understanding of the ServiceNow platform, including modules, ACLs, flows, and integration testing, with a focus on IRM (Integrated Risk Management) and GRC (Governance, Risk & Compliance) modules.

Responsibilities:

• Develop, document and maintain test data, data validation, and end-to-end testing flows
• Design, develop, and maintain automated test scripts using ServiceNow ATF
• Create test cases based on functional and technical requirements
• Collaborate with developers, business analysts, and QA teams to validate functionality
• Analyze test results and report defects in a timely manner
• Participate in daily stand-ups, sprint planning, and other Agile ceremonies
• Ensure high quality and performance of the ServiceNow platform across ITSM, HRSD, CSM, or other modules
• Develop reusable test templates for future automation initiatives
• Conduct functional testing for IRM and GRC modules
• Validate controls, risks, issues, assessments, workflows, and regulatory frameworks
• Test configuration changes that include tables, ACLs, business rules, flows, UI policies, and update sets
• Conduct regression testing using ATF across ServiceNow upgrades/releases
• Perform cross-browser testing and E2E user journey validation with external apps
• Test REST/SOAP integrations and external data flows

Requirements:

• 5-8+ years of QA experience
• 3+ years of hands-on ServiceNow ATF testing with a focus on IRM/GRC
• Strong automation experience (Selenium)
• Deep understanding of IRM/GRC processes, controls, risk scoring, assessments, and SOX/compliance flows
• Hands-on experience with tables, ACLs, flows, update sets, APIs, and business rules
• 3+ years validating platform UI, Service Portal, and Workspace UX
• Strong analytical, debugging, and communication skills
• 2+ years of experience with Agile/Scrum methodologies
• Knowledge of test planning, test case creation, and defect management
• Proficient in identifying automation opportunities within the ServiceNow ecosystem
• Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

Desired skills:

• ServiceNow certifications (CSA, CIS-Risk, CIS-GRC, ATF)
• CI/CD experience (GitHub/Jenkins/Azure DevOps)
• Experience with domain-separated instances
• Prior experience in large-scale ServiceNow implementation projects
• Scripting experience with Python, JavaScript, etc

Pay range: Up to $48.36 per hour

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.