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Auto Service Concierge: Elevate Customer Experience

Victory Automotive Group

Victory Automotive Group in Marietta, OH seeks a Service Concierge to be the Chief Customer Care Advocate, guiding every customer touchpoint to promote loyalty and growth. You will connect customers with the right manager to ensure top-tier care before, during, and after visits. You will schedule follow-up calls with vehicle purchasers and service customers, adjust transactions and reimbursements to boost retention, and act as a bridge between the customer and the department. #J-18808-Ljbffr Victory Automotive Group

Vacancy posted 19 hours ago
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