Hospitality Customer Service - Hotel Reservations (Remote)

About The Role Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office. Remote (U.S.-Based) Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office. Key Responsibilities Assist clients in selecting and booking hotels Share accurate details on amenities, pricing, and availability Manage and update reservation details Communicate promptly and professionally via phone, email, or messaging Qualifications Strong communication and customer service skills Professional, detail-oriented, and self-motivated Basic computer skills and reliable internet connection Hospitality or customer service experience is a plus What We Offer Flexible remote schedule Full training and booking system access Supportive team environment Income-earning possibilities based on performance Travel discounts and perks We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr