Assistant Facilities Manager

Assistant Facilities Manager – JLL

As an Assistant Facilities Manager, you'll play a vital role in delivering exceptional facility management services that directly support our clients' corporate real estate goals. You'll oversee day-to-day property operations, manage vendor relationships, and ensure compliance with JLL's operational standards while maintaining the highest levels of customer satisfaction. This position offers an exciting opportunity to work at the intersection of traditional facilities management and cutting-edge AI technology, driving innovation in building operations while developing strong client partnerships and leading collaborative teams to operational excellence.

Coordinate and oversee daily facility operations including HVAC, electrical, plumbing, fire/life/safety systems, landscaping, and building management systems to ensure optimal building performance

Manage the complete work order lifecycle using AI-powered CMMS systems, from creation through completion and reporting, while optimizing resource allocation and response times

Build and maintain strong relationships with clients, vendors, and cross-functional teams through effective communication, active listening, and collaborative problem-solving

Support annual operating budget development and monthly variance reporting, ensuring accuracy in vendor invoice coding and timely payment processing

Conduct property tours and inspections, request proposals from contractors, and oversee all maintenance and repair activities in accordance with JLL and client procurement policies

Monitor and report on Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) monthly, implementing corrective actions to address challenges and exceed performance targets

Support facility soft services including meeting preparation, conference room reservations, food services, and badging while delivering excellent customer service

High School Diploma or equivalent education

Minimum 2 years of proven experience managing commercial facilities as a third-party provider, corporate facilities team, or consultant

At least 1 year of people management or supervisory experience in the facilities management industry

Demonstrated experience using Computerized Maintenance Management Systems (CMMS) with ability to quickly adopt new technologies including AI-powered facility management tools

Strong knowledge of applicable financial and accounting principles as they apply to commercial property management

Ability to lift up to 30 pounds and perform physical property inspections

Excellent written and verbal communication skills with the ability to effectively interact with diverse stakeholders, resolve conflicts diplomatically, and build consensus

Schedule: M-F 8AM-5PM

Location: Indianapolis, IN

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

55,300.00 – 78,000.00 USD per year

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

On-site –Indianapolis, IN

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Early access to earned wages through Daily Pay