Manager, Pharmacy Innovation Deployment

Manager, Pharmacy Innovation Deployment

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Manager, Pharmacy Innovation Deployment is responsible for leading the planning, coordination, and execution of store readiness—including hardware, infrastructure, and operational requirements—to support Rx/iO and pharmacy innovation initiatives. This role ensures that stores are fully prepared for deployment through strong cross-functional collaboration, disciplined execution, and clear communication. The Manager will serve as a key connector across product, technology, and field teams to drive successful rollout of new capabilities that enhance pharmacy workflow, capacity, and colleague experience.

Key Responsibilities

• Own end-to-end store readiness for Rx/iO and pharmacy innovation deployments across assigned markets/programs, ensuring alignment to deployment schedules and go-live milestones
• Coordinate hardware installation, validation, and issue resolution to meet readiness standards and minimize disruption to store operations
• Manage multiple deployment workstreams (including pilots and phased rollouts), tracking milestones, dependencies, and risks while driving mitigation plans to prevent delays
• Build and maintain deployment trackers, readiness dashboards, and leadership reporting, using insights to drive continuous improvement in deployment processes and tools
• Serve as the central cross-functional coordinator across Pharmacy Operations, Store Operations, Technology, Supply Chain, vendors, and field leadership—delivering clear communications, job aids, and readiness guidance, and removing barriers to execution

Required Qualifications

• 5+ years of experience in operations, project management, deployment, or retail/pharmacy environments
• Strong organizational skills with the ability to manage multiple priorities and timelines
• Excellent written and verbal communication skills with ability to influence diverse stakeholders
• Demonstrated ability to work cross-functionally and drive outcomes without direct authority
• Experience supporting large-scale rollouts or operational initiatives

Preferred Qualifications

• Experience supporting store technology, hardware, or infrastructure readiness
• Exposure to pharmacy operations or retail healthcare environments
• Experience supporting enterprise innovation or transformation initiatives

Education:

Bachelor's degree or equivalent experience

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$66,330.00 - $145,860.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.