Outside Recovery Associate

Overview Rural King is America’s Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 150 locations across 17 states and is constantly expanding. Our annual sales exceed $2.5 Billion. The corporate office, distribution center and flagship store are located in Mattoon, IL. How We Reward You 401(k) plan providing a 100% match on the first 3% of contributions and 50% on the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program 15% Associate Discount Dave Ramsey’s SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership Responsibilities What You’ll do Deliver exceptional customer service by assisting customers in loading purchases into vehicles. Collect customer signatures for load out tickets to confirm successful transactions. Perform “load outs” for customers from the store to their vehicles, ensuring safe loading and contributing to a seamless shopping experience. Adhere to the Outdoor Merchandising Guide to maintain consistent outside presentation that can be routinely shopped by customers and easily stocked and maintained by associates. Ensure accurate pricing of products for customer convenience. Keep the parking lot, corral, and designated areas clean and well‑maintained. Zone outside merchandising spaces such as load lanes, nurseries, bullpens, and front side walks during available intervals to maintain orderly display. Use standard office equipment, including telephones, copiers, fax machines, calculators, and computers. Operate retail equipment such as the Telxon gun, forklift, pallet jack, ladder, and other tools. Participate in cross‑training for flexibility in various departments and responsibilities. Actively participate in learning initiatives, training programs, workshops, and webinars to acquire new knowledge and stay current on latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King’s values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities None Qualifications Essential Qualities for Success Ability to engage with the team within a fast‑paced setting, displaying adaptability, proactivity, resourcefulness, and effectiveness. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. Demonstrated experience making sound decisions in a professional context, evaluating options, considering factors, and achieving desired outcomes. High level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs. Ability to operate independently without direct oversight. Ability to utilize in‑store computer systems, scanning technology, and wireless handheld devices. Physical Requirements Ability to stand and/or walk for long periods of time. Ability to lift, push, and/or pull a minimum of 30–50 pounds repetitively. Ability to use a ladder, pallet jack, and/or a forklift. Ability to verbally communicate effectively and professionally with all audiences (in‑person or via handheld transceiver). Close vision for computer‑related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. #J-18808-Ljbffr