Shift Manager

Shift Manager

Pizza Ranch® Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch® is a fast-casual restaurant that specializes in signature pizzas & The Country's Best Chicken®, fresh salads, desserts, and convenient delivery and take-out options. In 2006, we leveled up the experience by introducing FunZone Arcades—in-restaurant entertainment featuring the latest games and prize redemption. Since then, we've been on a rapid expansion path with more than 220 locations across 15 states, and many of them now feature FunZone Arcades.

Our Vision is "To glorify God by positively impacting the world" and our Mission is "To give every guest a legendary experience". At Pizza Ranch®, we believe that we have a unique opportunity to establish every Pizza Ranch® as a business ministry opportunity where our guests receive a legendary experience through focused hospitality with legendary food and family fun; and where we take a positive leadership position in the communities we serve. We are proud of our Vision and Mission, and it is woven into all aspects of our organization.

Pizza Ranch® is committed to making a positive impact no matter how big or small so that each person leaves a little better off, because of the genuine care and concern we give to our guests, team members and communities. If this sounds like an environment where you would like to work, we are always looking for enthusiastic, guest-oriented people who love to be of service to others.

Responsibilities:

At Pizza Ranch, we believe that all Team Members are vital to the successful operation of our restaurants. As a Shift Manager, you will be counted on to be a positive leader and to encourage your teammates during each shift. You will be trained to be an expert in front and/or back of the house operations, procedures, and processes and will assist in driving and maintaining high standards. You will also be looked to as a leader in the training and development of staff and in building a culture of excellence. Most importantly, you will have the opportunity to provide genuine care for all our staff and guests and to create a legendary impact on those you encounter during your shift.

Key Accountabilities:

• Assist in the training of new team members as well as the continuous training of existing staff
• Assist with answering questions about standards and operations from team members
• Assist to ensure high-quality food standards are met
• Assist to ensure full, fresh, and clean buffets are maintained
• Provide legendary guest service and lead staff to do the same
• Assist in maintaining inventory of all needed supplies (Dough Pull Sheet, Prep Planner, and Salad Bar Stock)
• Follow and verify that checklists are utilized for each shift
• Assist the management team to cut waste, decrease costs and improve profits.

Qualifications, Skills, and/or Competencies:

• High school diploma or GED
• Proven ability to work in a fast-paced setting
• Strong multi-tasking skills
• Ability to be mobile and/or on your feet for extended periods of time during the entire shift
• Exceptional organizational, communication, and guest service skills
• Strong people skills
• Completed the Certified Trainer program on Pizza Ranch University

You are applying for work with a franchisee of Pizza Ranch, not Pizza Ranch Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.