INFORMATION TECHNOLOGY SPECIALIST II

Information Technology Specialist IIThis position is located in the city of Sacramento. Under the direction of the Information Technology Manager I in the Technical Management and Operations Branch, the Information Technology Specialist II (ITS II) is responsible for designing, developing, and supporting highly complex applications and system architectures, as well as Information Technology (IT) Strategic Planning. Develops information technology system designs based on enterprise technologies such as customer relations management, electronic workflow automation, application program interfaces (API), and interoperability of departmental and state enterprise systems, to deliver the technology and services needed to support the Department's program functions.The role requires advanced technical expertise to diagnose complex system issues, determine root causes, and communicate findings and solution options to senior leadership. Ensures the interoperability of departmental and state enterprise systems to deliver the technology and services needed to support the Department's program functions. Consults and advises on the most complex information technology systems support cases to ensure the continued confidentiality, integrity, interoperability, and availability of these systems department-wide, while maintaining user satisfaction and acceptable service levels for systems and services provided by the Information Technology Services Division (ITSD). Functions as a team leader on large and complex projects and serves as an expert technical resource. Serves as a representative for the unit, branch, division, or Department in their designated areas of responsibility when working with division and department leadership. This includes coordination with the CalHHS Agency, CDT and other control entities.Multiple vacancies may exist. You will find additional information about the job in the Duty Statement.The majority of the work will take place in one of the following locations with consumers, the public, colleagues, and other stakeholders: a DOR open office setting in a cubicle environment, offsite in the community, at events and various partner locations, and/or at an approved alternate work location. The incumbent must have the ability to work in an office setting for up to 40 hours per week and remain at a workstation for extended periods while utilizing a personal computer, peripherals, and other office equipment with or without accommodation. The incumbent will be working in an office setting with both natural and artificial lighting. Strong interpersonal skills are required to interact effectively with consumers, the public, colleagues, and other stakeholders.If you are interested in becoming a part of a diverse and inclusive workforce where talent, experience, and expertise are valued, the Department of Rehabilitation (DOR) invites you to apply for this employment opportunity. DOR administers the largest vocational rehabilitation program in the country. We have a three-pronged mission to provide services and advocacy that assist people with disabilities to live independently, become employed and have equality in the communities in which they live and work. DOR provides consultation, counseling, and vocational rehabilitation, and works with community partners to assist the consumers we serve.DOR is committed to recruiting and retaining a talented and skilled workforce that reflects the diversity of communities that exist in California and values fairness and inclusion. Diversity encompasses characteristics including, but not limited to, race, color, ethnicity, national origin, language, religion, age, disability, sexual orientation, gender, gender identity and expression, socioeconomic status, veteran status, criminal history, and family structures.Employment, independence, and equality for all Californians with disabilities.DOR works in partnership with consumers and other stakeholders to provide services and advocacy resulting in employment, independent living, and equality for individuals with disabilities.People with disabilities are encouraged to apply. Please visit our website to learn more about DOR and our mission.