Automotive Service Advisor

Quick Lube Automotive Service Advisor | $18-$20/HR | Career Growth

Kwik Kar Lube & Tune
Location: Grapevine, Texas
Schedule: Monday-Friday: 8:00 AM-6:00 PM; Saturday: 8:00 AM-5:00 PM; Sunday: 10:00 AM-4:00 PM (Weekend availability required based on scheduling needs)
Pay Rate: $18.00-$20.00 per hour
Pay Type: Hourly

How to Apply (IMPORTANT)

We move fast — and so should you.

Step 1: Apply

Step 2: Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes)

After you apply, you’ll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority.

About Kwik Kar Lube & Tune

Kwik Kar Lube & Tune is seeking a Quick Lube Automotive Service Advisor to join its growing team in the Grapevine, Texas area. You'll help customers understand their vehicle maintenance needs while delivering fast, professional service in a high-volume automotive environment. Join a company with 12 DFW locations that offers competitive hourly pay, benefits, paid training, and opportunities for career growth.

Key Responsibilities

• Welcome customers with a friendly, professional attitude.
• Listen to customer concerns and recommend appropriate vehicle maintenance services.
• Explain oil changes, filters, batteries, fluid services, state inspections, and preventive maintenance.
• Recommend additional maintenance services that benefit the customer.
• Work closely with technicians to help keep vehicle service moving efficiently.
• Keep customers informed throughout the service process.
• Process service tickets and customer payments accurately.
• Utilize point-of-sale software and computer systems.
• Maintain a clean, organized, and professional customer service area.
• Follow company procedures and customer service standards to deliver an outstanding customer experience.

Qualifications

• Customer service experience required.
• Automotive quick lube or automotive service advisor experience preferred.
• Ability to educate customers on recommended vehicle maintenance services.
• Basic knowledge of oil changes, filters, batteries, fluid services, preventive maintenance, and state inspections.
• Ability to obtain a Texas State Inspector License.
• Strong communication and multitasking skills.
• Dependable with reliable attendance and punctuality.
• Comfortable working in a fast-paced automotive environment.
• Comfortable working outdoors and around an active automotive shop.
• Weekend availability based on scheduling needs.

Compensation & Benefits

Pay: $18.00-$20.00 per hour

Benefits include:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Paid Training
• Employee Discounts
• Career Growth Opportunities
• Career Advancement Opportunities
• Supportive Team Environment

Actual compensation within the stated range will be based on job-related factors such as relevant experience, demonstrated skills, and the employer's approved pay structure.

Why Work Here

• Join a growing automotive service organization with 12 locations across the Dallas-Fort Worth area.
• Work in a fast-paced, team-oriented environment focused on delivering excellent customer service.
• Receive paid training and opportunities to build your automotive career.
• Help customers maintain their vehicles while working alongside experienced technicians.

If you're passionate about customer service and enjoy helping drivers understand their vehicle maintenance needs, we'd love to hear from you. Apply today to learn more about this opportunity.

Additional Requirements

Some positions may require a valid driver’s license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client’s lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.