Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2020 and currently lead a team of five. Before becoming a State Farm agent, I was a Division I soccer coach. While I loved coaching and developing people, I was drawn to agency ownership because it gave me the opportunity to put down roots in a community, build lasting relationships, and help people protect what matters most.

I attended the University of South Carolina and am the proud parent of two children who keep me busy with their sports and activities. My coaching background continues to influence how I lead today, with a strong focus on teamwork, accountability, development, and celebrating success together.

Our agency offers PTO, paid holidays, licensing reimbursement, travel bonus opportunities, and a strong commitment to work-life balance. We believe that hard work should be rewarded and that team members should have the opportunity to enjoy life both inside and outside the office.

Our culture is relaxed, supportive, and team-oriented. We work hard, have fun, and genuinely enjoy celebrating each other's successes. I'm looking for someone who is self-motivated, positive, energetic, and enjoys working with others. The ideal candidate is a team player who can celebrate wins—both their own and their teammates'—while bringing a great attitude and strong work ethic every day. If you're looking for a positive environment where you can grow and make an impact, we'd love to meet you.

ROLE DESCRIPTION:
Geoff Del Forn - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.