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Senior Customer Ops Lead - AI-Driven Support (Remote)

Pearl

New York, NY
  • Remote job

A leading recruiting firm is seeking a Senior Customer Service Operations Manager for a rapidly growing direct-to-consumer e-commerce business. In this remote role, you'll manage customer support operations and automate processes to improve efficiency. Ideal candidates have 2 to 5+ years of hands-on experience in customer service within an e-commerce environment, alongside a passion for delivering exceptional customer experiences. Join us and make a significant impact in a fast-paced startup setting. #J-18808-Ljbffr Pearl

Vacancy posted 2 days ago
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