Senior Customer Ops Lead - AI-Driven Support (Remote)
Pearl
- Remote job
A leading recruiting firm is seeking a Senior Customer Service Operations Manager for a rapidly growing direct-to-consumer e-commerce business. In this remote role, you'll manage customer support operations and automate processes to improve efficiency. Ideal candidates have 2 to 5+ years of hands-on experience in customer service within an e-commerce environment, alongside a passion for delivering exceptional customer experiences. Join us and make a significant impact in a fast-paced startup setting. #J-18808-Ljbffr Pearl
- A leading payment solutions company in New York seeks a Customer Engineering Lead to manage the customer-facing engineering team. This role requires a hands-on approach to answer technical support tickets and work directly with partners. The ideal candidate has over 5...Remote jobFlexible hours
- SewerAI Corp is looking for a Senior Product Manager based in Walnut Creek, CA, to manage the Pioneer platform focusing on AI-driven analytics. The role emphasizes customer engagement and product iteration. The ideal candidate will have extensive product management experience...Remote jobSenior
$125k - $235k
A growing tech company in San Francisco is looking for a Customer Success Manager to enhance customer advocacy and retention through onboarding and targeted support. Key responsibilities include managing customer health, developing training programs, and navigating stakeholder...SeniorWork at office- ProfitPATH in den USA sucht einen Customer Success Manager, der Top-Kunden persönlich betreut und ihnen hilft, erfolgreich zu sein. Zu... ...zahlreiche Vorteile, darunter ein neues Office, 30 Tage Urlaub und ein Remote-Working-Budget von 1.200 €. #J-18808-Ljbffr ProfitPATHRemote workWork at office
$160k - $190k
A mental health technology company in Denver is seeking a Senior Product Manager to lead the development of AI-driven customer support and billing solutions. The role requires over 7 years of product management experience, deep understanding of Health Insurance RCM processes...Senior- A leading financial technology company in San Francisco is looking for a Senior Marketing Operations Manager to oversee marketing tech systems... ...and a passion for leveraging AI in marketing processes. This... ...environment with flexible remote opportunities. #J-18808-Ljbffr...Remote workSeniorFlexible hours
$98k - $140k
...well as perks that support you, your family... ..., IL location. Remote or hybrid work... ...Overview The Senior Manager Client Services Ops, Midwest-Majors... ...Managers, Team Leads, and Managers, providing... ...exceptional customer service delivery... ...and project driven tasks a strong plus...Remote workSeniorWork at officeLocal areaWorldwide- ...global tech company is seeking a Senior Software Engineer to join the... ...robust server-side systems, and leading design and code reviews.... ...development experience, fluency with AI tools, and proficiency in Go. The position offers fully remote work with flexible hours, professional...Remote workSeniorFlexible hours
- ...seeking a Sr. Manager for IT Service Desk to lead their global service desk operations. The... ...into high-performing units focused on customer satisfaction and operational excellence.... ...with cross-functional teams to implement AI-driven solutions. Pay includes competitive salary...Senior
- IQVIA LLC is seeking a Principal Enterprise Architect (Remote) to define enterprise-wide architecture strategies across a global technology landscape, focusing on clinical operations. You will co-design enterprise architectures and translate strategies into capability...Remote jobSenior
- A leading organization in the technology support sector is seeking a Support Engineer 5 to manage technical support cases. This role offers the chance to work remotely within the US, requiring strong communication and problem-solving abilities. Candidates should have 7-...Remote jobSenior
- Love's Travel Stops is seeking a Senior Salesforce Administrator to own, optimize, and scale their Salesforce Sales Cloud environment. This role ensures a stable and secure platform, supports sales operations, and enhances user experience. The ideal candidate will have...Remote jobSenior
$150k - $170k
...part of Interra Health, is seeking a Lead Developer to oversee the health and reliability... ...engineers. The position comes with a remote working environment and a competitive... ...application stability and implement AI tools to optimize support operations. #J-18808-Ljbffr DoseSpotRemote workSenior$98.8k - $123.5k
Rent the Runway is seeking a Senior Corporate Paralegal to impact the Legal team by managing public company filings and operational aspects... ...requires in-office presence 4 days a week in Brooklyn, with remote work on Fridays. Benefits include comprehensive health coverage,...Remote workSeniorWork at office$98k - $140k
...100% in‑office; remote or hybrid work is... ...Overview The Senior Manager Client Services Ops, Midwest‑Majors... ...Managers, Team Leads, and Managers, providing... ...guidance and support as needed. The... ...ensure exceptional customer service delivery... ...and project‑driven tasks; a strong...Remote workSeniorFull timeWork at officeWorldwide$91.7k - $163.7k
UnitedHealth Group is looking for a Senior Data Engineer in Eden Prairie, MN. This role involves the architecture and optimization of... ...0 is offered along with comprehensive benefits and programs to support personal and professional growth. #J-18808-Ljbffr UnitedHealth...Remote jobSenior$115.43k - $174.6k
A leading technology company is looking for a skilled... ...Manager to oversee core support tools in a fast-paced SaaS... ...candidates will manage AI support tools, draft... ...requirements, and ensure customer success. Offering a... ...this position is open to remote applicants across the United...Remote jobSenior$90k - $110k
Arlo is seeking a Senior Member Support Manager to lead its Member Advocate team in New York City. In this fully remote position, you will manage the member support lifecycle, focusing... .... Candidates should have 4-6 years of customer support management experience, ideally...Remote workSenior- Jordan Sitter Associates is seeking a Senior Manager of Customer Technology & Digital Support to oversee customer care systems... ...subscriptions and programs, leading technical support teams, ensuring... ...and familiarity with Generative AI and Microsoft Office tools. Located...SeniorWork at office
- ...experienced IT Engineer to oversee core IT systems and lead technical projects in El Segundo, California. The... ...environments, and MDM platforms. The role involves on-site support, managing escalations, and leveraging AI tools for operational efficiency. Successful...Senior
$98k - $140k
...well as perks that support you, your family... ..., IL location. Remote or hybrid work... ...Overview The Senior Manager Client Services Ops - Enterprise oversees... ...role in leading and directing teams... ...ensure exceptional customer service delivery... ...and project driven tasks a strong plus...Remote workSeniorWork at officeLocal areaWorldwide- Sitecore is seeking a Senior Solution Consultant to join their team in the United States. This role blends... ...transformation. Responsibilities include leading discovery sessions, creating tailored solutions, and supporting the sales cycle with compelling demonstrations....Remote jobSenior
$75k
A technology startup is seeking a Customer Support Specialist to manage all frontline support via... ...communication skills, and a passion for AI. Responsibilities include scaling support... ...$75,000 plus equity offered, with a fully remote working setup. #J-18808-Ljbffr FyxerRemote jobSenior- DataGrail, Inc. is looking for a full-time Senior Customer Success Manager to lead a remote team of Customer Success Managers. Responsibilities include coaching team members, managing renewal performance, and developing strategies to enhance customer engagement. The ideal...Remote jobSeniorFull time
- A leading registry and e-commerce platform for families is seeking a Senior Support Operations Analyst. This role involves being the technical architect for Customer Support, leveraging tools like Zendesk and SQL to... ...and integrating AI solutions, the ideal candidate...Remote jobSenior
- ...A leading AI-driven editing company is seeking a Director of Demand Generation to spearhead the strategy for pipeline and revenue growth. The role involves leading integrated campaigns, developing marketing systems, and mentoring a team while working closely with various...Remote workSeniorFlexible hours
- ...looking for a Senior Product Manager... ...strategy, data, and customer value... ...a fast-paced, AI-first environment... ...and deliver KPI-driven dashboards that... ...infrastructure supporting dashboard functionality... ...workflows. Lead end-to-end... ...match ~ Flexible remote-first work...Remote jobSeniorFull timeWork from homeHome officeFlexible hours
- ...pioneering B2B SaaS provider is looking for a Manager, Customer Onboarding to lead customer journeys from discovery to launch. The... ...technical fluency. Join a team that values collaboration and innovation, while helping mission-driven organizations thrive. #J-18808-Ljbffr Betty:AIRemote job
$116k - $145k
...started Handshake AI and built the fastest... ...’re looking for a Senior IT Support Analyst who... ...tickets with a strong customer experience mindset Support remote and hybrid employees... ...closely with People Ops, Finance, Security,... ...and documentation-driven Bias toward action...Remote workSeniorFull timeWork at officeFlexible hours$110k - $185k
Customer Success & GTM Lead - AI Platform Responsibility to drive enterprise adoption... ...and executive sponsors. Support customer lifecycle management... ...Entrepreneurial and self-driven. Comfortable operating in... ...& Growth: flexible, remote‑first work environment with...Remote workContract workFlexible hours
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