Sales Account Manager, Northeast

Job Description

Job Description

Summary:

As the Sales Manager for the North - East, you will be responsible for generating sales by maintaining and expanding relationships with clients and prospecting new account relationships within an assigned territory.

Key Responsibilities:

• Develop and implement strategies to maintain and/or expand sales in conjunction with corporate goals and objectives.
• Prepares and implements short and long-term sales plans for each account
• Forecasts the demand for product(s) and prepares budgets
• Prepare project reports and sales activity reports as requested
• Utilizes and inputs sales calls and related information into Salesforce.com in a timely manner
• Follows up on sample requests
• Meet regularly with the customer to understand their objectives and requirements.
• Develops account relationship, recommends new products and technology, and obtains feedback on products.
• Ensures that sales, R & D, Marketing and Customer Service provide post implementation support to customers.
• Manages and expedites the resolution of customer problems/complaints.
• Prepares and conducts technical/product presentations and demonstrations.
• Participate in trade shows, weekly sales conference calls, and quarterly sales meetings.
• Travel plans and itineraries to maximize client contact and efficiency.
• Prepare expense reports, itinerary and call reports according to schedule.
• Keeps abreast of market trends, new technology, pricing, and customer projects.

Qualifications:

• Bachelor's degree (B.Tech/B. Sc.) in Chemistry or related field from four-year College or University.

Experience:

• Minimum of 5 years of chemical sales experience with a focus on Personal Care; a B2B customer base is preferred.
• Sales experience in related industries (e.g., Pharma, Fragrance, Distribution) will be considered.

Skills:

• Problem Solving - Identifies and resolves problems in a timely manner, and communicates changes and progress. 
• Customer Service - Manages difficult or emotional customer situations, responds promptly to customer needs, and solicits customer feedback to improve service.
• Interpersonal - Maintains confidentiality.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations.
• Business Acumen - Displays orientation toward profitability and demonstrates knowledge of the market and competition. 
• Strategic Thinking – Analyzes the market and competition and identifies external threats and opportunities.
• Judgment - Exhibits sound and accurate judgment. 
• Motivation - Demonstrates persistence and overcomes obstacles. 
• Professionalism - Reacts well under pressure & follows through on commitments.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This is an environment with many interruptions. While performing the duties of this job, the employee may be occasionally exposed to work near moving mechanical parts, fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually low.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.