Information Technology Analyst 1 (35 Hour)
State of Connecticut - Department of Administrative Services
Overview The State of Connecticut, Department of Administrative Services (DAS), Bureau of Information Technology Solutions (BITS) is currently accepting applications for an Information Technology Analyst 1 to join our Agency Success team in service to the Connecticut Veteran's Affairs in Rocky Hill, CT. Responsibilities Maintain, secure, and support core systems and existing applications critical to daily operations. Develop, customize, and maintain applications that improve operational efficiency and constituent services. Support modernization efforts, including implementing cloud‑based tools, low‑code platforms, and improved digital workflows. Support websites, portals, mobile applications, and digital submission systems that enable constituent access and engagement. Ensure accessibility, reliability, and consistency of online information and digital services. Assist with project implementations, platform migrations, system enhancements, and new technology rollouts. Troubleshoot application issues and collaborate with technical teams to resolve problems quickly and effectively. Maintain documentation, system configurations, and support procedures. May be assigned on‑call duties and must be able to respond to emergency or priority service needs during non‑business hours. Minimum Qualifications Five (5) years of experience in information technology (IT) operations support, programming, or another IT related support area. Two (2) years of that experience must be performing basic technical support work in such areas as: help desk functions; installing and maintaining basic computer hardware and software; data communications; microcomputer support; production control or programming; performing any closely related basic technical support function. For state employees, basic technical support work is interpreted at the level of Information Technology Technician. Preferred Qualifications Experience supporting and troubleshooting on‑premises and cloud applications. Experience developing solutions with Power Platform tools and SharePoint. Experience documenting or communicating technical information to users and technical teams. Experience with modernization, workflow automation or cloud‑technology projects. Additional Details Full time, 35 hours per week. Monday through Friday schedule. First shift. Hybrid role – combination of in‑office and telework. Location: 287 West Street, Rocky Hill, CT. EEO Statement The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. #J-18808-Ljbffr State of Connecticut - Department of Administrative Services
- ...Administrative Services (DAS), Bureau of Information Technology Solutions (BITS) is accepting applications for an Information Technology Analyst 1 to join our Agency Success team in... ..., CT. Position Highlights Full time, 35 hours per week Monday through Friday schedule...SuggestedFull timeTraineeshipWork at officeRemote workMonday to FridayDay shift
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