Salesforce Solution Architect

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like where youll be supported and inspired bya collaborative community of colleagues around the world and where youll be able to reimagine whats possible. Join us and help the worlds leading organizationsunlock the value of technology and build a more sustainable more inclusive world.

Location

This is a hybrid role in Chicago Dallas Houston Nashville Atlanta New York.

About the job youre considering

Solution Architects assess a projects technical feasibility as well as implementation risks. They are responsible for the design and implementation of the overall technical and solution architecture. They define the structure of a system its interfaces the solution principles guiding the organisation the software design and the implementation. The scope of the Solution Architects role is defined by the business issue at hand. To fulfil the role a Solution Architect utilises business and technology expertise and experience.

Your role

We are seeking an experienced Salesforce Solution Architect with deep expertise in Service Cloud capabilities to lead the design and implementation of scalable high-performing Salesforce solutions. This role will be responsible for defining the overall Salesforce architecture ensuring alignment with business objectives and driving technical excellence across all Salesforce initiatives.

Your skills and experience

Own the Salesforce architecture including data model security environment strategy DevOps integrations analytics and roadmap updates.
Lead and participate in Salesforce and Technology governance groups providing thought leadership in solution design technical design and quality assurance.
Drive high-level technical design for all Salesforce changes and enhancements ensuring adherence to architectural principles and standards.
Produce high-quality documentation and oversee low-level technical design deliverables.
Design and implement scalable high-performing solutions in Salesforce evaluating when third-party solutions may be more appropriate.
Create High-Level Designs (HLD) and documentation based on business requirements for Service and Support including potential integration with Revenue Cloud and handling export control data.

Required qualifications-

Minimum 5 years of Salesforce implementation experience as a Solution Architect.
Proven expertise in Salesforce Service Cloud and related capabilities.
Strong understanding of Salesforce architecture components including data modeling security integrations and DevOps.
Experience leading technical design and governance processes.
Salesforce Certifications: Service Cloud Experience Cloud (required).
Experience with Revenue Cloud and handling sensitive data (e.g. export control).
Familiarity with analytics tools and integration frameworks.
Excellent communication and documentation skills.

The base compensation range for this role in the posted location is: $101140 - $182624.

Capgemini provides compensation range information in accordance with applicable national state provincial and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini in good faith believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include but are not limited to: Geographic location Education and qualifications Certifications and licenses Relevant experience and skills Seniority and performance Market and business consideration Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary this role may be eligible for additional compensation such as variable incentives bonuses or commissions depending on the position and applicable laws.

Capgemini offers a comprehensive non-negotiable benefits package to all regular full-time employees. In the U.S. and Canada available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A-F) defined by policy: Vacation: 12-25 days depending on grade Company paid holidays Personal Days Sick Leave

• Medical dental and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g. 401(k) in the U.S. RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses commissions or other forms of incentive pay) is not considered earned vested or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgeminis discretion consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness accessibility inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race national origin gender identity/expression age religion disability sexual orientation genetics veteran status marital status or any other characteristic protected by law.

This is a general description of the Duties Responsibilities and Qualifications required for this position. Physical mental sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. is a global business and technology transformation partner helping organizations to accelerate their dual transition to a digital and sustainable world while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340000 team members in more than 50 countries. With its strong over 55-year heritage Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering all fueled by its market leading capabilities in AI generative AI cloud and data combined with its deep industry expertise and partner ecosystem.

Required Experience:

Staff IC