Parts Counter Person

Job Description

Job Description

Herb Jones Chevrolet, a family-owned General Motors dealership serving the Elizabethtown, KY area for over 50 years, is looking for an experienced Parts Associate.  We are committed to providing exceptional customer service and a supportive work environment where our employees can grow, feel valued, and succeed. We proudly offer genuine GM parts and accessories, and our team members enjoy career stability and a team-focused culture. We are seeking a highly motivated and detail-oriented Parts Associate to support the daily operations of our busy parts department. You will work closely with the Parts Manager to ensure efficient inventory management, drive sales growth, and deliver an outstanding experience for both our internal service technicians and external retail/wholesale customers. This is an excellent opportunity to take the next step in your automotive career and develop your leadership skills.

Key responsibilities include, but are not limited to:

• Inventory Control: Assist with managing inventory levels, ordering procedures, and returns to ensure accuracy and minimize obsolescence.
• Team Support: Provide guidance and mentorship to parts counter associates and support staff.
• Customer Service: Ensure the highest quality of service is provided to internal (service department) and external customers, handling inquiries and resolving issues promptly and professionally.
• Operations & Efficiency: Coordinate shipping/receiving efforts, maintain an organized storage area, and monitor daily reports for maximum effectiveness.
• Sales & Profitability: Work with management to implement sales promotions, track performance metrics, and contribute to departmental profit goals.
• Compliance: Help ensure all GM policies, warranty procedures, and safety standards are followed.

Qualifications & Skills

• Experience: Minimum of 2+ years of experience in an automotive parts department; dealership experience is preferred.
• Knowledge: Strong understanding of automotive parts, vehicle systems, and electronic parts catalog systems (GM experience a plus).
• Technical Skills: Proficiency with dealership management systems (i.e., CDK, Reynolds & Reynolds, Tekion or similar) and Microsoft Office.
• Soft Skills: Excellent leadership, organizational, communication, and problem-solving skills.
• Requirements: A valid driver's license with a clean driving record and the ability to lift up to 50 lbs.

What We Offer

• Competitive salary based on experience and performance, with potential for bonuses and advancement.
• Comprehensive benefits package including Medical, Dental, and Vision insurance.
• 401(k) retirement plan with company match.
• Paid time off (PTO) and holidays.
• Commission based on monthly sales
• Ongoing training and professional development opportunities.

Apply Today! If you are a driven individual ready to take on a leadership role and contribute to a thriving dealership environment, we want to hear from you. Please submit your resume and a cover letter detailing your relevant experience Equal Opportunity Employer.

Job Type: Full-time

Work Location: In person