Unit Clerk - 4 South Stepdown Weekend Afternoons

About Trinity Health Oakland Hospital Trinity Oakland Hospital is a 497‑bed community teaching hospital, Level II trauma center and longtime leader in health care in Oakland County. We provide comprehensive care including cardiovascular, stroke, orthopedics, obstetrics, gynecology and cancer care. The hospital has been a leading provider of advanced medical care for more than 90 years and has received numerous local and national awards for leadership, quality outcomes and clinical excellence. Employment Type Part‑time Shift Weekend Shift Description The Health Unit Coordinator collaborates with nursing, medical staff and other hospital departments to facilitate excellent customer service to our patients and visitors. They are integral to the efficient running of the unit on their assigned shift, coordinating patient information flow, managing phone and charts, ordering supplies, and supporting billing and revenue management. Benefits Available to You Competitive compensation Full benefits package including Medical, Dental, Vision, PTO, and more– effective Day1 of Employment Retirement savings plan with employer match and contributions, and opportunity for growth and advancement throughout Trinity Health Tuition Reimbursement Free parking in proximity to your workplace Accountability Objectives Coordinates activities related to the flow of unit and patient information. This includes phone management, chart maintenance, ordering and stocking of materials necessary for unit operations, and collaboration with nursing and medical staff to provide excellent customer service to patients and visitors. Position Qualifications Education: High School diploma or GED required or equivalent. Licensure / Certification: Certification by an accredited Unit Secretary/Health Unit Coordinator training course or equivalent working experience. In addition, Behavioral Medicine Associates: Crisis Prevention Intervention (CPI) required within 3 months of start of position. Special Skills / Aptitudes Successful completion (greater than 85%) of Health Unit Coordinator pre‑employment test. New hire employees are required to successfully complete a 180‑day probationary period during which either the hospital or employee may initiate removal of employee from job following provisions of collective bargaining agreement. Hospital employees transferring into this position are required to complete a 90‑day trial period during which either the hospital or employee may initiate removal of the employee from the job following provisions of collective bargaining agreement. Excellent customer service orientation skills necessary to deal effectively with various levels of hospital personnel, outside customers and community groups. Previous Health Unit Coordinator/Unit Secretary working experience desirable. Duties / Responsibilities Greets all staff, physicians and visitors presenting to the department/unit with warm, friendly customer service interactions. Facilitates inquiries from family regarding patient status or condition while maintaining patient confidentiality. Creates a positive service‑focused experience with each patient/family interaction and demonstrates attentive and responsive patient and service‑focused behaviors with all telephone and verbal communications. Maintains and communicates an accurate patient roster/census and available ready beds, assists in the assignment of patient rooms, and initiates and maintains the patient record. Transcribes all physician orders via the computer system or manually when necessary; communicates all stat orders to the patient’s nurse and enters hospital charge data into the computer system. Schedules diagnostic procedures and treatments, orders all clerical and operational supplies specific to the nursing unit, and maintains expenses within budgetary guidelines. Enforces controlled access and visitation to the department by maintaining visitor sign‑in logs and visitor validation, utilizing technology as needed. Assists as directed during a patient emergency situation and performs other duties as assigned. Demonstrates and actively promotes an understanding and commitment to the mission of St.JosephMercy Oakland through behaviors consistent with Trinity Health values. Maintains a working knowledge of applicable federal, state, and local laws and regulations, the Trinity Health Organizational Integrity Program, and other policies and procedures to ensure ethical and professional behaviors. Supports and conducts oneself in a manner consistent with customer service expectations. Ensures appropriate charges are entered for the correct patient, encounter, and service; makes corrections as needed per charge capture policy/practice. Participates in ongoing education and communication regarding revenue management. Assists with tracking and monitoring of equipment assigned to the unit and requests services for maintaining equipment as needed. Is proficient with the electronic health records for documentation, assessment, and care management, performing these activities concurrently with provision of care throughout the shift. Unit Specific Verify that consent has been obtained upon patient entry to the hospital or unit; obtain consent if not obtained. Handle all unit mail and distribute accordingly. Work collaboratively with the admitting department to ensure smooth admission, transfer, and discharge of patients. Supports organizational, division, and unit strategic goals, programs, and activities; actively participates in unit‑based Shared Governance activities. Evaluates own performance using input from peers, team members, and customers and develops a plan for continual improvement. Maintains competency by adhering to unit‑based requirements for yearly mandatory reviews and continuing education. Orders all clerical and operational supplies specific to the nursing unit. Working Conditions Working in the patient care environment may result in exposure to communicable diseases and hazardous substances. Working weekends and holidays is necessary to meet staffing needs. Work on other units and different shifts may be assigned as necessary to also meet staffing requirements. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. #J-18808-Ljbffr Trinity Health MI