Director of Operations

Job Description

Job Description

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Company Description:

Orenco Systems, Inc. (subsidiary of Infiltrator Water Technologies) is a manufacturer of innovative onsite and decentralized wastewater collection and treatment technologies. Solutions include community collection systems, advanced secondary treatment systems, watertight fiberglass tanks, and in-tank pumping and filtration systems. Orenco also manufactures high-quality standard, custom, and OEM controls, along with state-of-the-art fiberglass buildings, tanks, and enclosures.

Infiltrator Water Technologies is a market leader within the onsite wastewater treatment industry, Infiltrator manufactures a variety of revolutionary products and innovative, environmentally friendly alternatives to traditional stone and pipe leachfield and concrete septic wastewater system components. We sell our products through wholesale distribution across the United States and Canada for use on properties with onsite wastewater treatment systems.

GENERAL POSITION SUMMARY:

The Director of Operations is a strategic leader responsible for overseeing and optimizing all operational functions within Manufacturing Ops, Safety, Supply Chain, and Logistics. The Director will lead cross-functional teams, develop and implement operational strategies, and ensure seamless execution of processes to achieve organizational goals.

ESSENTIAL FUNCTIONS and KRA (Key Result Areas):

Safety/Culture

• Continuously maintains Orenco management's safety, cultural, and professional standards.
• Promotes, encourages, and reinforces a positive safety culture, safe practices, and a safe work environment to all employees.

Planning & Execution

• Develop and implement operational strategies that align with overall company goals and objectives, utilizing cross-functional workshops, stakeholder engagement, and data-driven analysis to ensure buy-in and effective execution.
• Conduct regular performance reviews, including quarterly KPI tracking and action plans, to identify areas for improvement and execute targeted initiatives.
• Collaborate with other departments to ensure alignment and effective communication, leveraging structured interdepartmental meetings and shared dashboards.
• Drive strategic initiatives to improve efficiency, reduce costs, and enhance overall performance, using Lean or other process improvement methodologies.
• Facilitate change management by engaging stakeholders, providing training programs, and monitoring adoption metrics to ensure smooth transitions.

Operations Management

• Oversee and direct all operational functions, including supply chain, logistics, and manufacturing, fostering an employee-first and customer-centric culture.
• Ensure efficient and effective use of all resources, personnel, equipment, and facilities through capacity planning, resource allocation models, and utilization reviews.
• Develop and implement policies and procedures to ensure smooth and efficient operations, ensuring regular updates of documentation and training materials.
• Manage budgets and track performance against key performance indicators, using variance analysis to guide decision-making.
• Identify and address change management challenges, develop and implement solutions such as communication plans, feedback loops, and pilot programs.
• Facilitate communication and collaboration between departments and teams through regular cross-functional check-ins, team meetings, shared documentation platforms, collaborative workshops, and open feedback channels.
• Utilize data analytics to identify trends, set goals, and monitor progress, establishing dashboards and reporting systems for transparency.
• Promote a culture of continuous improvement and innovation within the operations team, encouraging idea generation, experimentation, and recognition of successful initiatives.

Leadership & Team Management

• Lead and motivate a team of approximately 8 direct reports to create a high-performing operations team by ensuring these leaders are bought-in while setting clear expectations for leadership accountability, facilitating regular feedback sessions, and supporting professional development plans for all team members.
• Implement structured processes for talent identification, succession planning, and skills development, ensuring alignment with organizational goals and fostering a culture of continuous improvement.
• Establish measurable objectives for team leaders, monitor progress through regular reviews, and provide coaching and mentoring to address gaps and maximize individual and team performance.
• Communicate operational performance and strategy to all stakeholders, ensuring transparency and alignment across departments.

> Work to be done during manufacturing business hours, which may include an occasional early and/or later shift as needed. However, this position may on occasion work outside business hours to support department needs. Occasional long hours may be required.

> Regular, consistent, and predictable attendance is required.

> Performs other duties as assigned.

EDUCATION:

Bachelor's Degree in Engineering, Business Administration, or a related field.

KNOWLEDGE/SKILLS/EXPERIENCE:

• Minimum 10 years of proven experience in operations management, with a strong track record of success in driving efficiency and improvement.
• Experience in leading cross-functional teams and managing integration of mergers and acquisitions, including process harmonization and cultural alignment.
• Excellent communication, interpersonal, and leadership skills, with demonstrated ability to influence and inspire teams.
• Strong analytical and problem-solving skills, with extensive experience in data analytics and process improvement methodologies.
• Must be willing and able to travel complying with current travel regulations and guidelines.
• Must be able to meet and maintain Orenco's approved driver criteria; a valid driver's license, satisfactory driving record, current insurance on personal vehicle, and meet company insurability requirements.

TOOLS & EQUIPMENT:

Cell phone

Computer

General office equipment

Multi line phone with intercom

Vehicle

WORKING CONDITIONS:

Primarily office environment with occasional exposure to outside elements when traveling, conducting field work, or within the manufacturing areas. Travel requirements may include operation of a motor vehicle, airplane travel, and overnight stays in temporary lodging. May also require the ability to visit project sites that are situated on a variety of developed and undeveloped terrain/locations. Includes exposure to outside weather conditions. field work may include occasional exposure to wastewater, requiring proper use of personal protective equipment including but not limited to gloves. Work to be done during manufacturing business hours, however this position may on occasion work outside business hours to support department and business needs. Occasionally long hours may be required.

PHYSICAL REQUIREMENTS:

Regular job duties include seeing, speaking, hearing, reading, writing, keyboarding, prolonged periods of sitting including extended time viewing a computer screen. Intermittent physical activity including standing, walking, kneeling, climbing stairs and ladders, reaching, pushing, pulling, grasping, holding, bending, twisting, kneeling, stooping, squatting, and occasional light lifting of under 20 lbs. May also include occasional unassisted lifting of up to 50 lbs., occasionally up to 70 lbs. Lifting over 70 lbs. must be assisted. Operation of a motor vehicle and airplane travel may be required. Travel needs are determined by business need and assigned job tasks and responsibilities. Travel may require the ability to visit project sites that are situated on a variety of developed and undeveloped terrain/locations.