Student Worker

Summary This position provides support to the Financial Aid Department Duties and Responsibilities Adhere to regulatory and Institutional policies and procedures. Attend and participate in new student orientations. Other duties and projects as assigned. Qualifications Education: Enrolled in a University of Silicon Valley degree program. Essential Duties: Must be customer service oriented. Ability to work with a diverse population of students/parents and staff, in person, over the phone, and through email. Basic office skills: customer service, filing, data entry, operating a copier, fax, scanner, etc. Must be dependable/reliable, and able to take initiative. Must have excellent verbal and written communication skills. Follow office standards including appropriate dress. Ability to work with and maintain confidential information. Knowledge, Skills, and Abilities: MS Office, Phone, data entry, excellent organizational skills, being a self-starter. Working conditions This job operates in a professional office environment with extensive people interaction. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and office machines. This role requires a flexible schedule (some nights and weekends). Physical requirements While performing the duties of this job, the employee is regularly required to talk or hear and use a telephone. The employee frequently is required to sit for long periods; use hands and reach with hands and arms for such activities as keyboarding. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities are subject to change at any time. Cogswell Polytech