(USA) Member Specialist

Responsibilities Provide member service, maintain checkout area, and resolve member issues and concerns. Promote Sam's Club products and services and guide members regarding self‑service technology. Process member purchases, assist with payments, returns, refunds, and exchanges in accordance with company policies. Adhere to safety standards, perform safety sweeps, and report unsafe situations to facility management. Maintain entrance and exit areas, verify memberships, arrange and organize merchandise, and help members transport items. Assist in training Member Frontline Services associates on processes, mobile applications, and new technology rollout. Identify shrink, damages, and ensure area is organized and safe. Follow company policies, including the Open Door Policy, and contribute to process improvements. Collaborate with managers, co‑workers, customers, and partners to prioritize tasks and address improvement opportunities. Demonstrate teamwork, clear communication, integrity, and customer focus in daily activities. Qualifications Retail experience including operating front‑end equipment such as cash registers. Experience working with mobile retail applications. Location Primary Location: 6955 Miller Ln, Dayton, OH 45414‑2658, United States. Pay The hourly wage range for this position is $17.00 to $25.00. The actual hourly rate will equal or exceed the applicable minimum wage. Benefits Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company‑paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes. Other benefits include short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more. Live Better U education benefit program with full tuition, books, and fees paid for eligible associates. Eligibility requirements may apply and benefits are subject to change. Drug‑Free Workplace Policy Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. #J-18808-Ljbffr Sam's Club