Senior Salesforce Administrator

As Senior Salesforce Administrator, you’ll play a vital role at Addison Group. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions.

We are looking for someone with a deep understanding of the Salesforce platform, who can understand both our current setup and our business objectives, in order to quickly identify areas of improvement. The Senior Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritizing and managing all aspects of a Salesforce project. The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into layman’s terms, clearly explaining design options and their potential impact.

***This position is 3 days onsite in out Chicago office***

Responsibilities:

This is a varied business facing role, with the following responsibilities:

• All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
• Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
• Understanding of basic triggers/Apex code knowledge
• Sandbox environment management
• Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
• Identify unused or underutilized platform features
• Create a platform roadmap and define priorities, liaising with stakeholders
• Own the communication of any platform changes to end users and stakeholders
• Data management to improve Salesforce data quality, implementing rules and automation as needed
• Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
• Monitor and improve user adoption
• Technical documentation
• Management of integrated applications and third-party suppliers (Bullhorn for Salesforce, HubSpot, Snaphop, NetSuite, MuleSoft, Sense)

Qualifications and Background

Required:

• Strong Salesforce product knowledge and at least 5+ years of Salesforce Administration hands-on experience with Sales Cloud
• Certified Salesforce Administrator
• Additional Salesforce certifications e.g. Advanced Administrator, Platform App Builder

Desirable:

• Hands on Experience with Bullhorn for Salesforce
• Bachelor’s/Postgraduate degree, or professional qualification

Knowledge, Skills, and Abilities

Required:

• A proactive attitude to platform enhancements
• Expert knowledge in building Flows
• Excellent relationship-building skills
• Ability to liaise with stakeholders at all levels
• Translating requirements into technical solutions
• Experience in change management and governance
• Technical documentation
• Available and responsive to questions
• Experience implementing Salesforce configuration changes
• DevOps/release management experience
• Understanding of basic triggers/Apex code knowledge
• Demonstrates continued personal/professional development

Our Values:

Addison Group is dedicated to promoting a culture that provides a fun learning environment for each of its employees. We work hard, play hard, and understand the value and importance of both. We are built on the understanding and approach of People First, Process Second.

Benefits:

• Ability to create your own Healthcare package; BCBS medical, dental, and vision - it’s your choice!
• 401(K) with up to 4% matching
• Flexible PTO
• Weekly pay with uncapped commissions
• Pre-taxed commuter benefits, including Uber Pool
• Addison Group Wellness Program
• Annual Echelon Club trip for our top producers
• Seasonal parties and events