Catering & Sales Coordinator

Job Description

Job Description

Our successful hotel is looking for a hospitality professional with a sales mindset to assist in helping grow our hotel. You will serve as a liaison between the sales department and the front desk to provide our guests with an unforgettable experience at our hotel, in addition to attracting new guests to increase our revenue. You'll be in charge of responding to guest inquiries, contacting potential new guests based on networking and referral leads, and assisting the sales team with administrative tasks. We are looking for someone with exceptional communication skills as well as previous sales experience. Please apply as soon as possible if this describes you!

• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests

• Provide daily administrative support to the Director of Sales & Marketing.

• Prepare and distribute proposals, contracts, group resumes, Banquet Event Orders (BEOs), and other sales-related documents.

• Process rooming lists, group reservations, billing instructions, and reservation changes.

• Build Group blocks at Crowne Plaza and Fairfield by Marriott

• Respond promptly and professionally to client inquiries, sales leads, and internal requests.

• Coordinate client site inspections, hotel tours, and planning meetings.

• Prepare weekly, monthly, and quarterly sales reports, production reports, and activity summaries.

• Manage sales files, contracts, and departmental records to ensure accuracy and organization.

• Serve as the primary administrative contact for assigned group bookings.

• Coordinate room blocks and reservation details with the Front Office and Revenue Management teams.

• Ensure all group requirements are communicated accurately to Operations, Banquets, Housekeeping, Food & Beverage, Engineering, and other departments.

• Assist with VIP arrivals, amenities, welcome gifts, and special guest requests.

• Maintain proactive communication with clients before, during, and after each event to ensure exceptional service.

• Monitor group pickup, rooming lists, and cutoff dates while communicating updates to clients and hotel leadership.

• Outstanding organizational skills and time management
• This position requires previous work experience in a hospitality role
• Exhibits superior communication, negotiation, and interpersonal abilities
• Displays a proven track record of sales success
• High school diploma or GED, and bachelor’s degree in business administration or related field preferred

• Knowledge of Fosse, Opera, and Delphi a Plus

The Crowne Plaza Fairfield Inn Valley Forge - King of Prussia is located next to the King of Prussia Mall, one of the largest retail spaces in the US, located directly across from the hotel. Other nearby popular destinations include Valley Forge National Park and Greater Philadelphia Expo Center. Downtown Philadelphia, a must-visit choice for those who'd like to experience the area's historic landmarks, is just a short drive away. 18 event spaces totaling 24,000 square feet provide the perfect backdrop for your next business or social event.