Talent Development Manager

Talent Development ManagerThe Talent Development Manager is responsible for building and managing Family First's organization-wide onboarding, learning, training, and employee-development programs. The position ensures employees are prepared to succeed from the beginning of their employment and have access to consistent, role-appropriate learning and development throughout their careers with Family First. The Talent Development Manager will lead the development of scalable training infrastructure supporting caregivers, administrative employees, managers, and organizational leaders while directly supervising Family First's Onboarding Specialist(s).This is a hands-on role. The Talent Development Manager will not simply coordinate training but will assess needs, build programs, develop content, facilitate training, measure effectiveness, and continuously improve Family First's learning and onboarding systems.Success MeasuresSuccess in this position will be reflected through:Consistent onboarding across Family FirstTimely completion of required trainingImproved new-hire readinessEffective caregiver/HCA training processesIncreased manager and leadership capabilityStrong utilization of learning programsDevelopment of clear role-based learning pathwaysMeasurable improvement in employee training experienceEffective leadership of the Onboarding Specialist(s)Job Duties and ResponsibilitiesOrganizational Learning & DevelopmentDevelop and maintain an organization-wide learning and development strategy.Assess training needs across departments and positions.Develop annual training priorities in partnership with the HR Manager and operational leaders.Build structured learning pathways appropriate to different roles within Family First.Develop training materials, courses, facilitator guides, tools, and supporting resources.Facilitate training directly when appropriate.Identify opportunities to improve employee capability, consistency, and readiness as Family First grows.OnboardingOwn the overall employee onboarding program following hire.Directly supervise the Onboarding Specialist(s).Establish consistent onboarding standards and expectations.Develop role-specific onboarding plans and checklists.Coordinate onboarding activities with HR and hiring managers.Ensure employees receive the information, training, tools, and resources necessary to become productive in their positions.Evaluate onboarding effectiveness and continuously improve the employee onboarding experience.Caregiver & HCA Workforce DevelopmentPartner with Home Care leadership to ensure caregiver training supports operational and workforce needs.Develop structured training pathways for caregivers.Support HCA training coordination and completion.Develop educational resources addressing recurring caregiver knowledge and skill needs.Monitor training completion and identify gaps requiring additional intervention.Partner with HR and operational leadership regarding regulatory or job-specific training requirements.Leadership & Manager DevelopmentDevelop structured training for new managers and supervisors.Create leadership development curriculum addressing practical management capabilities.Develop learning resources that help managers effectively lead employees and teams.Support leadership development initiatives aligned with Family First's culture, mission, values, and growth strategy.Career & Employee DevelopmentDevelop career learning pathways for key positions.Identify skill and competency expectations for roles throughout the organization.Create development resources supporting employee career progression.Partner with managers to identify recurring skill gaps and development needs.Support succession and leadership-development initiatives through training and preparation of employees for expanded responsibilities.Learning Management System & Training AdministrationOwn the effective administration and use of Family First's learning management platform.Maintain training assignments, curricula, learning records, and completion reporting.Establish organized systems for tracking required and developmental learning.Evaluate opportunities to improve training delivery through technology.Training Compliance & MeasurementEstablish reporting for onboarding and training activity.Monitor required training completion and communicate gaps to appropriate leaders.Evaluate whether training programs are achieving intended outcomes.Track measures such as onboarding completion, training completion, time-to-readiness, learner feedback, and participation in development programs.Provide regular reporting to the HR Manager.Team LeadershipDirectly supervise and develop the Onboarding Specialist(s).Establish priorities, workflows, service standards, and expectations for onboarding.Maintain appropriate coverage and consistency in onboarding activities.Develop the Onboarding Specialist role as Family First's workforce and onboarding needs evolve.Education and ExperienceRequiredBachelor's degree in Human Resources, Organizational Development, Education, Business, Adult Learning, or related field, or equivalent combination of education and experience.Experience developing and delivering employee training or organizational learning programs.Strong facilitation and presentation skills.Experience creating training content and learning resources.Strong project-management and organizational skills.Demonstrated ability to work effectively with employees and leaders at different organizational levels.Ability to translate organizational needs into practical training programs.PreferredExperience in home care, healthcare, senior services, behavioral health, or another regulated workforce environment.Experience managing employee onboarding programs.Experience working with learning management systems.Experience developing manager or leadership training.Experience supervising onboarding, training, or learning staff.Knowledge of adult-learning principles and instructional design.