Customer Service Rep HN

divh2Customer Service Rep HN/h2pJob Category: Administrative Requisition Number: CUSTO003816/ppPosted: May 7, 2026/ppFull-Time/ppOn-site/ppDixon, CA 95620, USA/ppPay or shift range: $25 USD to $28 USD The salary range is applicable across the U.S. The offered rate complies with federal and local regulations and may vary based on factors such as experience, skill set, education, location and other job-related qualifications./ph2Job Details/h2h3Description/h3pThis position is primarily responsible for the functions of the Customer Service Department to ensure all daily tasks are completed, and lend assistance where needed in other areas such as plant production scheduling, inventory control research, shipping communication and maintain a safe work environment. Schedule is Monday to Friday, 8:00am to 4:30pm./ppstrongEssential Job Functions/strong/pulliCommunicate with customers by telephone or email to provide information about products or services, take or enter orders, or obtain details of complaints./liliKnowledge of administrative and clerical procedures and systems such as Microsoft Office, managing files and records, sending out memos, and other office procedures./liliKeep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken./liliRefer unresolved customer grievances./liliContact customers to respond to inquiries/liliSolicit sales of new or additional services or products./liliRecommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems./liliAccurately completing work tasks (i.e. entering customer orders and scheduling)/liliJob requires reliability, responsibility, dependability, and being able to fulfill assigned job requirements./liliData entry/li/ulpstrongNon-essential job functions/strong/pulliFlexibility to work on projects or research related to the needs of other departments./liliMaintain a clean and orderly work area./li/ulpstrongRequirements/strong/pulliIntermediate computer knowledge of order entry systems/liliThe ability to adhere to the companys policies, rules and regulations, according to the Employee Handbook./liliAbility to work with internal/external customers in a professional and courteous manner./liliHigh attention to detail and accuracy./liliFollow rules and regulations, in order to avoid any appearance of impropriety./liliAbility to prioritize and organize daily workload to ensure timely completion of duties./liliThe ability to perform routine duties and consistently./li/ulpNote: This job description is not intended to be all inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization./ppEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor./p/div