Quality Control Lead

Job Title
Quality Control Lead

Job Overview

The Quality Control Lead is responsible for monitoring the inspection process. This role will assist and/or execute special projects and assist in monitoring new product. Other responsibilities include:

• Monitor daily Special Inspection process on the Shipping Dock including White Glove Inspections.

• Monitor Quality Control/Repair Technicians and Support Staff stationed at the Repair Shop.

• Assist and/or execute RTV Projects.

• Research and assess potential Quality Control issues.

• Assist in monitoring new products.

• Lead and monitor department meetings as needed.

• Ensure all direct reports are working effectively and efficiently.

• Provide ideas to management to ensure workloads are met or exceeded.

• Train and evaluate all Quality Control/Repair personnel.

• Maintain and order supplies for Department.

• All other duties as assigned.

What You’ll Bring to Bob’s

At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, problem-solving abilities, behavioral and leadership skills, and customer focus. If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact, this is the perfect opportunity for you!

Key Skills for Success

To excel in this role, you will need to demonstrate strengths in the following skill areas:

Core Competencies & Expertise

• Knowledge and understanding of distribution center and warehouse operations.
• Strong leadership skills and capabilities.
• Skilled at multi-tasking and managing competing priorities.
• Working knowledge of Word, Excel, SAP and Red Prairie.
• Strong attention to detail and ability to recognize trends or patterns in productivity data.
• Ability to communicate proactively and effectively including comprehending and communicating detailed instructions, reading and writing, and having knowledge of commonly used concepts, practices, and procedures as required by the position.

Preferred Competencies & Skills

• Knowledgeable on case goods, upholstery and other furniture related products including repair of these products.

Who We Are

At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success

We know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement.

Compensation

• Starting hourly pay at $20.00 - $24.00/hr (Based on experience)

Benefits & Perks

• Competitive Medical, Dental, and Vision Insurance
• Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
• 401(k) Profit Sharing Plan with a generous company match
• Pet Insurance and employer-paid Life Insurance options
• Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
• Employee Discount starting on Day 1 , plus exclusive partner discounts
• And so much more!

Our Culture & Core Values

At Bob’s, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other!

Minimum Qualifications

• High School diploma or equivalent work experience.
• 3+ years of warehouse experience including leadership experience in a warehouse environment.
• Skilled at multi-tasking and managing competing priorities.
• Working knowledge of Word, Excel, SAP and Red Prairie.
• Detail oriented and accurate.
• Demonstrated ability to quickly recognize and diagnose trend and patterns in productivity data.
• Must be able to work flexible hours determined by the needs of the department including weekends and evenings.
• Ability to communicate proactively and effectively including comprehending and communicating detailed instructions, reading and writing, and having knowledge of commonly used concepts, practices, and procedures as required by the position.
• Must be at least 18 years old to be considered for employment with Bob’s

Physical Demands

• Able to sit, walk, stand, bend, stoop, kneel, reach, twist, push, pull, climb, balance, crouch, push and handle and move items weighing up to 50 lbs without assistance.
• Ability to move throughout all areas of the distribution center.
• Move objects up to 250 lbs. with or without reasonable accommodations
• Stand and walk continuously to perform job functions.
• Standing, walking, lifting, and arranging product: 90%
• Sitting: 5%
• Desk or phone work: 5%

Diversity is a Core Value at Bob’s

At Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are.

We are committed to creating a place as diverse as the communities we serve.

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:

It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

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