Sales Manager

Sales Manager

Hot Tubs of Tennessee, Crossville, Tennessee, United States

About this position

Formerly Hot Spring Spas of Music City, Hot Tubs of Tennessee is now proudly 100% employee-owned. With 7 locations across the state, we are continuing our mission to provide the finest hot tub products and customer care.

About the role

The Sales Manager will be responsible for leading, managing, and coaching a team of sales professionals. The ideal candidate will drive sales strategy, implement processes, track team performance, and achieve sales goals. This position requires an individual with strong leadership skills, business acumen, and the ability to build relationships with clients.

Key Responsibilities

• Sales Strategy and Planning
  • Develop and execute strategic sales plans to achieve organizational sales targets.
  • Analyze market trends, competitor activities, and customers’ needs to identify opportunities for growth.
  • Establish annual and monthly sales objectives and ensure the team meets or exceeds targets.
• Team Leadership and Development
  • Recruit, train, and onboard new sales staff.
  • Provide coaching and mentorship to the sales team to improve skills and performance.
  • Set individual and team performance goals, track results, and hold team members accountable.
  • Foster a positive and motivating work environment.
• Customer Relationship Management
  • Build and maintain strong relationships with key clients and prospects.
  • Oversee the management of customer accounts, ensuring satisfaction and addressing concerns.
  • Lead efforts in client acquisition and retention, ensuring the company’s long-term success.
• Sales Operations and Reporting
  • Monitor sales performance and generate reports for management.
  • Use CRM tools to track leads, sales activities, and forecasts.
  • Ensure sales data is accurate and up to date, providing insights for decision-making.
  • Work closely with marketing, product, and customer support teams to align sales strategies and ensure effective service delivery.
  • Collaborate with the leadership team to develop pricing, promotional, and business development strategies.
• Budgeting and Forecasting
  • Develop and manage the sales department budget.
  • Provide accurate sales forecasts and recommend resource allocation based on business needs.
• Market Analysis
  • Conduct regular market analysis to stay informed about industry trends and competitor offerings.
  • Adjust sales strategies based on market shifts and customer behavior.

Qualifications

• Bachelor’s degree in business, marketing, or a related field is preferred. An MBA is a plus.
• 3+ years of experience in sales management role, with a proven track record of leading high-performing sales teams.
• Experience in the relevant industry (B2C) is preferred.
• Strong leadership and communication skills.
• Excellent negotiation and interpersonal abilities.
• Proficient in CRM software and Microsoft Office Suite.
• Ability to analyze data and make informed decisions.
• Strong problem-solving skills and ability to thrive in a fast-paced environment.
• Self-motivated, results-driven, and proactive.
• Although this is not a remote position day-to-day, the ability to travel and work in other company offices is required. Candidates must reside in Tennessee.

Core Competencies

• Strategic Leadership
• Operational Excellence
• Customer Focus
• Change Management
• Team Development
• Data-Driven Decision Making
• Process Improvement
• Cross-Functional Collaboration
• Execution & Accountability

Why Join us

• Training and career development opportunities.
• Friendly and supportive team environment.
• 100% Employee owned

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.